The Flooring Center provides a great and seamless experience for flooring projects, from initial research and sales to professional installation. Customers highly recommend them for wood floors, carpet, LVP, and parquet. The team, including dedicated staff and installers, is consistently described as professional, customer-focused, and possessing integrity. They offer clear and regular communication, answer questions promptly, and work carefully with client timelines without sales pressure or hidden costs. The installers do an outstanding job, executing installations in a timely manner, often within a week, with minimal household disruption. They are thorough, moving furniture and cleaning work areas. Their skill is noted in matching existing floors, leveling, and handling challenges, such as in older homes. The staff provides expert guidance through product lines, helps find perfect matches, and ensures accurate calculations to avoid waste. They are patient, thorough, and willing to go the extra mile, even contacting distributors to source specific materials. The company is praised for offering quality flooring at good, competitive prices and for making necessary corrections promptly to ensure a perfect final product that leaves customers extremely happy and willing to use their services again.
The manager and installation team were all very professional. I am very happy with the quality of the floor and the way it was installed. I will not hesitate to use them again.
May 2024
Highly recommend The Flooring Center. Troy and Mr Lee were very customer focused to ensure all went well with our flooring job. Really appreciated the extra care that was given to our project.
April 2024
Troy was very knowledgeable, caring, and friendly in helping us choose carpet for our basement. It was a pleasure to work with him. Mike and his crew did a truly fantastic job of installing the new carpet. All of our furniture was put back in its original place perfectly. We could not be more pleased.
