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August 2023 by Laura M.
Absolute horrible customer service. You cannot get a call back from this company. Please see the other review, and do not hire this company. Call Sonny's Transfer, they are awesome! They know how to use a phone, and do a fantastic job!!!
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November 2021 by Lindsay W
Want to stress that the two gentlemen from Legacy who actually moved our furniture, like got out of the truck to do their job, did a great job. They were both quick, friendly, and helpful. I'd name names but I do not know them.The issue is entirely with the guy driving the truck, who did not do a great job, or really any job at all beyond driving from Point A to Point B.Despite their word in writing and the fact that they advertise packing services on their website, the driver said he wasn't prepared for them to pack anything when they showed up.So, because of that, after they finished dropping off our furniture, we still had to spend until midnight finishing everything that they didn't do despite their word ourselves.Thanks to the two guys who actually did your job. I hope you don't spend all your time picking up that dude's slack.Service: Local moving
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April 2021 by David M.
arrived late. had notified company in advance refrigerator doors would need to be removed. took 2 man crew over 2 hours to remove. took tables apart that did not need to take apart. asked direct question of company if my furniture would stay on the truck. i was assured it would. it did not! delivery was late! crew was rushing because they had another delivery on truck. i was informed at delivery crew would "not" put refrigerator doors on. i was told that was my responsibility! crew did not know how to put king bed frame together. missing items a floor lamp and step stool. i was told that since i did not note the above at time of delivery that was my problem! the crew used my step ladder to unload and rushed to leave and took the ladder! my big screen 70" tv packed in the original box with original styrofoam packing had to have been dropped. i could not get a picture! the insurance company declined all claims! i could "not" recommend this company to anyone!
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March 2021 by Lindsay R-W
Want to stress that the two gentlemen from Legacy who actually moved our furniture, like got out of the truck to do their job, did a great job. They were both quick, friendly, and helpful. I'd name names but I do not know them.The issue is entirely with the guy driving the truck, who did not do a great job, or really any job at all beyond driving from Point A to Point B.Despite their word in writing and the fact that they advertise packing services on their website, the driver said he wasn't prepared for them to pack anything when they showed up.So, because of that, after they finished dropping off our furniture, we still had to spend until midnight finishing everything that they didn't do despite their word ourselves.Thanks to the two guys who actually did your job. I hope you don't spend all your time picking up that dude's slack.
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January 2019 by donald pryor
It's no longer klavuhn m&s it's now legacy moving and storage and the people who work there do a great job and are well experienced all employees have at least 20 plus years experience
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December 2018 by Roxan Melotti
Every request was fulfilled, employees were hard-working & cheerful. They wouldn't take a break until Keith made them. VERY pleased, happy to give them 5 stars!!
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November 2018 by Linda Simpson
customer service! professional!
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November 2018 by Sheila Lindner
These guys were on time and moved fast.. but were cautious with what they were moving.. They were very pleasant even tho it was hot and there was a flight of stairs. Thanks again Donnie, Francis, and Rick for helping me make a sweet lady's move more bareable. Your interaction and conversation with her about her cats as you worked truly helped.
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September 2018 by Beth Rice
These guys were great. Moved everything quickly and safely. Thank you from The Tea Cupboard.
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January 2018 by chaos boy
These men here are disgusting asking my 16 year old daughter if she is single watch your children, around these people.
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June 2017 by Keya Marie
don't AND I MEAN DONT! have this company move for you! the older guy was nice and I felt like he did more work then the taller guy. the taller guy was rude he looked doped out, And We could smell liquor on him. He was complaining the whole Time. I even made the move easy by having everything boxed up at the door for them. When they got to the house they didn't even start right away but was trying to charge me extra money after the move . It was terrible services. and my hard working $300 went towards these lazy people. NEVER AGAIN
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February 2017 by Jason Crabtree
Thirstier worst company in the world! There isnothing but herion addicts and theirs working for thheroine owner and his wife and also both drug addicts its sickening! This company should be shut down Norman Gaugan. Has all of his employees strung out on his prescription pills and heroin and is well aware of his employees backgrounds and still lets them work for him!
