-
April 2024 by Arturo Carrillo
Exellent service, they replace my air dryer on my kw super fast super good price i higjly recomend them. The owner army super nice person .
-
February 2024 by Deborah Crowley
Very reliable fast and courteous. Always pleased.
-
November 2023 by Justin Acker
They were extremely quick. Within 13 minutes he had my car back in my yard after calling them with location . Very polite and friendly. Were reasonable about price. Very understanding considering my circumstances. But they helped me get my car back after I messed up and recked. I greatly appreciate it
-
August 2023 by Dawn P
They are one the best companies to deal with! I’ve used them on several occasions and they are polite, prompt and knowledgeable about the area and cars! That’s you guys!!!
-
August 2023 by Delaney G.
Car broke down on 68 and my steering went out, I was so freaked out and I called OnStar and they set me up with Lucky 13 Towing. The guy that helped us tow (wish I got his name, sorry!) was SO unbelievably helpful and communicated with us the entire time. Very short wait time for him to get there and he helped us in every way to literally manually adjusting our tires since the steering wheel didn't work. He was so great and I would highly recommend this business!
-
August 2023 by Michael Frankenberry
Called 13 times to figure out where our tow truck driver was. Never got an answer. Truck driver took 40 minutes to arrive but no one told us he was coming from LA vale. We never got a text of an eta or anything from dispatch or the driver.When the tow truck driver arrived with our car he laughed and said " dispatch just sent me your number, said you kept calling "I called it in around 9 o'clock and our car arrived near midnight. Meaning it took dispatch a few hours and a dozen calls to finally give our number to the tow truck driver.Tow truck driver was very professional. However being open 24 hours and missing 13 phone calls is unacceptable. Plus they missed three calls from cumberland police when I asked them to call Lucky 13 due to them not answering my phone calls
-
April 2023 by Rosa E Foldi-Iman
They came quickly and kept in contact on the way to me. Very nice and respectful driver, though I forget his name.
-
April 2023 by Jessica Smith
So these guys are absolutely amazing !!! Our transmission blew but at the time we didn’t know that. We thought it was transmission fluid. Anyways they towed us over to their shop. Looked right at our car and told us get it to the dealership bc they didn’t want to mess up our warranty and they were so nice about everything! They helped us find a Kia dealership get us there safe and helped as much as possible! 10/10 for them!Service: Transmission
-
March 2023 by Chad Sprohar
Had quite a few people suggest them and only had to wait 30 minutes for the driver.We ended up needing a new engine and their experienced backyard mechanics did the job just well enough to get it out of their shop in about a month and a half. There were multiple parts that were missing. If you need a tow, they are very good. Need engine work, go somewhere else.Services: Auto engine diagnostic
-
January 2023 by Jessalyn Raschiatore
Great service! Called immediately after I scheduled my appointment to verify my location and was there within a half an hour on a Sunday night. The staff was cautious to not damage my vehicle.Service: Car towing
-
January 2023 by Ginny Georg
Called them and they responded very quickly and efficiently. They delivered our car directly to car shop. They contacted me when it was dropped off and I paid the charge the following morning.Service: Car towing
-
December 2022 by Allyson Wallace
Lucky 13 answered when my roadside assistance called. They showed up quickly and change my tire into the spare in good time. The employee answered all my questions with knowledge. I appreciated them for coming out here for me. I would definitely recommend.Service: Tires
-
November 2022 by The Lord's Truth
Thank you Lucky 13 Towing for being available. My husband and I were passing though the area yesterday and required roadside assistance. While we are not thrilled with the roadside assistance company, we have nothing but high praise for the gentleman who came out from Lucky 13 Towing. He made a frustrating moment a lot easier. We called our insurance carrier to share our positive interaction with Lucky 13 Towing (and to complain about the roadside assist company). If we are ever in the area again and need assistance (god forbid and no offense), your company will be our first choice. Thanks again!
-
November 2022 by HetooRestless
On our way to texas the vans motor blew... Army came down , got my family and I to a hotel not too far away. Worked with me and was very helpful. The Most Reliable Towing Company I've ever experienced, and overall good people. Thanks again Luck 13 Towing.
-
November 2022 by Diana Antohe
My truck broke down in a hill, in the middle of the road, i called them crying, i could get hit by another truck anytime..the guy said is going to come but after 20 min i called again, i was scared. He didn t answered..after a while, i called again. He said: i’m not coming! You called me too many times! So i just wasted my time trusting this business!
