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September 2023 by Peppermint Patti
I opened a checking account to try it out because of a cash bonus offer. I did get the bonus. That’s the good part. The tellers are rude AF. Also, I was withdrawing my direct deposits to put it in my regular bank until I figured out if I wanted to keep this account open. I got a call from someone at their corporate office regarding fraudulent activity (because I was withdrawing my own money) and the man said he believed I was involved in a “romance scam.” He argued with me about it. So, the assumption was since I am female I must be gullible and incapable of handling my own money. They froze my account and it was difficult to fix. I was going to leave the savings portion open but then found out there is a charge. Just all around terrible. Go elsewhere.
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September 2023 by Betsy Smith
I opened a checking account to try it out because of a cash bonus offer. I did get the bonus. That’s the good part. The tellers are rude AF. Also, I was withdrawing my direct deposits to put it in my regular bank until I figured out if I wanted to keep this account open. I got a call from someone at their corporate office regarding fraudulent activity (because I was withdrawing my own money) and the man said he believed I was involved in a “romance scam.” He argued with me about it. So, the assumption was since I am female I must be gullible and incapable of handling my own money. They froze my account and it was difficult to fix. I was going to leave the savings portion open but then found out there is a charge. Just all around terrible. Go elsewhere.
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February 2023 by Nicholas Andrew (JuBuc)
This whole corporation is busted. Why have protections in place if you plan to deny them? Taking what is left after theft from our account elsewhere. ?
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July 2022 by J. Eltz
An absolute clown-car of unprofessionalism and incompetence. Random freezes of all accounts offered at no extra cost!
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December 2020 by Enjoli Gomez
Opened an account over a month ago and still haven’t received my debit card. Taking my money out ASAP.