Shaffer Ford, Inc. is a trusted local Ford dealership known for its friendly service and customer care. Customers appreciate the courteous staff and clean facilities, with many experiencing prompt service that often exceeds expectations. The dealership’s service team is dedicated, willing to go above and beyond—helping customers quickly resolve issues, sometimes fitting them into busy schedules, and ensuring repairs are completed efficiently. For example, when a customer’s truck broke down while traveling, Shaffer Ford managed to diagnose the problem, overnight the necessary part, and get the vehicle back on the road within a day, minimizing travel disruptions. Sales staff, including knowledgeable representatives, provide a caring approach, making customers feel valued, whether purchasing a new or used vehicle. Staff members like Jennifer Wilson are highly praised for their thorough explanations of warranties and services, saving customers money and offering personalized attention. Overall, Shaffer Ford is recognized for its great service, helpful staff, and commitment to customer satisfaction, making it a reliable choice for car sales and service needs.
Had my Ford Explorer detailed here. Did a great job!
August 2024
Shaffer has provided us with two great new car buying experiences, and many years worth of great service.
June 2024
I recently went to Shaffer Ford to get my phone connected to my car. Johnathan Leyh assisted me and he was so patient with me and so understanding. I am an older guy and he was of great help. I know who will sell me my next car. Great guy and great service.
