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April 2024 by Tina Martin
Anytime I do a delivery order they manage to get it wrong. I’m beginning to think who ever works the grill can’t read the order tickets.I order a cheeseburger extra ketchup, extra mustard and extra onions. But somehow I end up with a plain cheeseburger, not even so much as a pickle on the burger.I have called and complained numerous times yet the ability to make correct food orders doesn’t seem to change. I have contacted corporate. Why is it okay for them to consistently provide horrible customer service?I have reported it on the app and gotten refunds/coupons but it’s still sad they can’t manage to get orders right… unacceptable!
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March 2024 by Randy bingamon
Good service not a long wait for your food u you can usually get in and out if need to or plenty of tables to sit down and eat if you want to do so.
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February 2024 by Kelsi White
I only live about 5 mins away so whenever there’s a good deal I do try to take it and the food normally is out within 5 mins , as a door dasher I’ve been waiting in this establishment and still waiting after 15 mins for a simple 12 piece chicken fries meal (what I normally get which is why I’m upset) cause it never takes longer then 5 mins and after speaking to workers 3 times they still with an attitude just say it’s coming , two of the most simple items on the menu and I’ve been waiting 15 mins already let’s see how much longer
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February 2024 by Mister young
Got hot food great
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February 2024 by daniel nunn
Food was good and fresh. They made my burger wrong a couple of times, but very friendly staff.
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February 2024 by Nick Manigo
Staff unprofessional no FOH cashier when I asked when they would be back to station I was met with a I’m not rushing for nothing now i’m not a Burger King employee, so maybe I’m not qualified to make this next statement but I’m pretty sure customers on the dining room take priority over restocking, fry containers and frogs but apparently this establishment doesn’t want to serve the public properly nor make any money because the females that they have in there would prefer to talk and chitchat and laugh and giggle instead of doing their job it’s ridiculous you stop in for food on your lunch break and you can’t even get food because of the people at the establishment are incompetent. I feel sorry for the young man who stuck preparing the food because he was actually doing his job and out of all the people in the restaurant, the only person to even acknowledge me walking in thanks for leaving me goodness on my way back to work A1 ServiceDo not eat here if you are looking for even a D on service scale
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January 2024 by Ahmed Satti (Family Guy)
Same great tasting BK. Service was excellent.
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January 2024 by Rachel Mason
Burger has really gone down hill. I hate going to Burger King anymore and everyone i talk to agrees. I never post reviews and have tried to go back multiple times after the bad service but i guess not anymore. Especially the one on North Point. Staff is immature and not friendly. Waited for 15 minutes at the drive thru speaker one night around 8pm and then a boy came on the speaker and said sorry he forgot i was there. When i got up to the window it was a bunch of teenagers laughing and asking me weird questions because they were having a debate. A few weeks ago my husband and i spend $30 on a few burger meals and all came with fries, asked for bbq and was told no, that fries don’t come with bbq. My husband hasn’t gone back since then. I just bought 2 8pc chicken fries from North Point location. That’s 16 chicken fries. The sign said that a 12pc is 2 sauces and 4pc is 1 sauce. I was only given 2, when i ask the woman at the window for 1 more bbq sauce since i bought 16, she blatantly told me no that i could pay $.30 for more but that I’m only getting 2 sauces. Guess i should’ve bought a 12pc and a 4pc to get the extra sauce.. even though it’s the same amount as my 2 8pc orders. Won’t be going back to Burger King. It’s a shame because I like the food more than McDonald’s but never get such bad service at McDonald’s. Burger King advertises that the customer is royalty but that’s obviously not the case.
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January 2024 by Louis Long
Always out of something and they don't tell you that you have to have exact change until after you order
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January 2024 by JoAnna Dibble
Great
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December 2023 by Very Enthusiastic Gardener
Had a hankering for a Whopper. Great serivice and the burger was delicious. Fries were crisp. Employees were very friendly. Nice experience overall.
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December 2023 by TOM VAUGHN
Drive thru and dine in is a great experience for a fast food place. Friendly staff. Wish they did not charge for sauces but
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December 2023 by Philip Morales
Saw a worker take a plastic pan full with meat water and poured it all onto a pan with burgers. This lady literally enveloped the meal, put in in the rack, and literally more than 20 minutes later took it back and was like here you go. This location should go bannkrup
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December 2023 by Joshua Pittman
One manger is a racistThe second has a issue with people who are disabled.Would not eat here very dirty spot
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November 2023 by Robert Evans
Spent 30 minutes in line at the drive thru.If I could have gotten out of line I would have left like 4 other customers did. Very sad.I will not be back. Will go to merritt Blvd burger king.
