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February 2024 by Chris Burnone
The service and attitude of the one bigger girl in the lobby this morning made me want to close my account. I'm not going to but definitely thought hard about it made me sad because I'm such a polite person
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February 2024 by Erik (Eazy)
I had to stop in there to take care of some things and, the employees there was really cool and professional. The didn't give me any problems at all they help me with my issue. I really do like this bank to be honest I started off with my 1st credit card with them then I open a checking account, then a savings account I did all that on my app setting my accounts up. Bank is one of my favorites out there with chime and they are really professional. When I walk in I ft nothing but good vibes a d energy there. They didn't try to con me I to nothing just straight helped me with my problem ... Definitely prefer this bank in my top 4 im going say.
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January 2024 by Eddy P G
Tye worst location ever
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December 2023 by Theresa Gonzalez
Very nice and friendly very helpful
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November 2023 by Zach Chell
Terrible customer service. Do yourself a favor and drive to a different location.
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October 2023 by Be More
Worst bank in Maryland. I have complained to corporate about this but just getting worse. I have to wait a minimum of 10 minutes in drive through everytime I go there. I sent someone to deposit a check for me and the bank would not allow them because the name on their drivers license it was not the account. I finally go inside and have to wait just a long to make it worse, they had 2 employees and only one customer. Also they had Spanish music blaring on the radio to the point that we could not even speak with raising our voices to hear even other.
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September 2023 by VZ 2008
Terrible. Nearly sign over my life just to cash a cap one check as a non customer.
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August 2023 by Bobbie Wiggles
Karla gave misleading information telling me my cash payment would go to the principal as long as my auto loan account is up to date, but when I called they let me know it would not automatically do that and it would go towards payments. I will have to keep calling till it post and hope I can fix the issue. As of now they’ve just taken my money and given me misinformation.
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August 2023 by W L
Might not be the fastest but they do help you and attend to every customer. The best interest rates out there.Definitely does not look like the bank pic on TV.
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August 2023 by Lewis Crise-Walker
Capital One's corporate terminated our banking relationship so I can no longer recommend the bank itself but I must commend and give props to an employee here named Tyreke because he went above and beyond the call of duty to get back what money he could of mine and really made the transition so much easier for me through his efforts. He did his best to restore my good standing with the bank but the higher-ups would not budge. Unable to do that, he at least got me some of my money back faster and I'll be eternally grateful to him for that. Thank you, Tyreke, you're the best!
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January 2023 by Nas Khodadjou
Every one in this location are very friendly and helpful. It is becoming my favorite branch.
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December 2022 by Stacey Baker
Great way to rebuild your financial situation and regain control of your bank and credit
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October 2022 by Joseph Dadzie
Really kind and professional people here. They handled my request quickly and when I needed to specify information for a check, they took the time to listen, make changes, and re-check with me before moving on to the next customer.
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May 2022 by Janelle LLoyd
Do not bank at this bank. I when see if I can have Solicitation from this company to stop. Well the young lady I started speaking with got cut off by Trish. TRISH yells at me. I said please stop yelling. I can hear you at a normal tone. She points and said get out of her bank. I said please call the police. Cause I know that's what you are going to do cause you are the victim at this point. I'm waiting. Trish wants to fight me so bad She don't know the color clothing that I'm wearing. Said something about a father and Trish takes off. I told her you are at work. I wasn't even talking to you. I have calling all week and the only thing capital one can do is hang up on me. For the love of God stop sending me you credit card auto and any other trash tou believe I want. That I clearly don't want.
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May 2022 by George Mckinnon
Excellent bank good customer service
