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December 2023 by Michael M.
This is the first review I've written. Usually walk away. I am impressed with how clean and safe this facility being staffed by only one person. (Melanie) She is the reason I've stayed there under my circumstances. I have been in my space 10X30 space since opening...Their primary website advertises today's price for my space of $199 which has increase to $350+ currently.READ THE FINE PRINT!!!!!! The fine print tells you that this is subject to change, and believe them.That in approx 2 months you will get your first in a series of price increases. This Company has an open door policy, that is quickly shut in your FACE!... Their business practice's are underhanded and takes advantage of customers need for Extra Storage ( rightly named)If you are looking for TWO Months of storage they are great. Make sure you take proof of any prices you find.. for a long any long term situation you will regret it.
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December 2023 by Darrell K Brown Sr
Store#7286- Every time I go to this store, I’m amazed at the customer service. I almost feel like family. Meloney Smith is amazing, she deserves recognition for the wonderful job she does. Leah is great as well, always pleasant with a beautiful smile. Kudos to them both!!!!
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December 2023 by Victoria Cushing
Melony was superb!! Being the first time for me with storage, she was very knowledgeable and friendly, and made the whole process seamless and easy!
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November 2023 by monya mccombs
This facility was great. Easy access. Very clean and budget friendly. The staff was amazing assisting with selecting the appropriate storage for my belongings.
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November 2023 by Lucy Wilkinson
The place is so clean!!! And I cannot say enough about Leah. She is so personable, and yet professional, she helped me out so much with deciding since it’s been my first time needing a storage spot. If you need storage space, I would recommend this place and make sure you see Leah. My experience there so far has been fantastic.
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November 2023 by IRENE TRIPLETT
If you are looking for storage facilities check out Extra Space Storage. First off, we were helped by Meloney Smith the store manager. She’s very knowledgeable and friendly answered all my questions and showed us two different storage areas so we could decide which one fit our needs best. The price was reasonable and I left a very happy customer. Thank you Melody.
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November 2023 by Tharon Weathers
This place is simply the amazing! Leah at the front desk helped me and her customer service was impeccable! Answered all my questions and concerns. She’s the BEST!
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November 2023 by Kimberly Petty
Good customer service is hard to come by these days but these ladies knocked it out of the park. They were friendly, professional and extremely helpful. I would highly recommend using this storage facility. It is clean, well cared for and easy access. Definitely a must if you are in the market for a storage facility.
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October 2023 by Edy A.
Great service provided! The staff were always helpful. The facility is clean and safe.
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September 2023 by Robert A. Lind
Just when I thought customer service was dead, then I had the chance to meet Meloney.She was very passionate, knowledgeable and exceeded all my expectations.She went over and beyond, even stayed after closing time to show us a unit and get us registered.Highly recommend!
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September 2023 by Ginny Bivens
Leah was very helpful and answered all our guestions. Very clean place.Leah walked us to the unit to let us see if this was what we needed for sure. All around a great experience. Thanks Leah!!
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September 2023 by azariah gray
Ms.lia was amazing I lost my key and she was able to help me purchase a new lock and get into my unit the same day! She truly special excellent service!
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August 2023 by Jodi Vargo
Leah was amazing from start to finish. She explained every and gave us an amazing rate. She walked us to unit and showed us how to do everything. Unit was very clean and perfect for what we need. She made it a pleasant experience and we are extremely comfortable with our stuff being stored here and customer service was great. LEAH IS AWESOME. THANK YOU SO MUCH ?
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August 2023 by Tracy Kluver
Leah was so very patient and helpful in explaining everything step by step, answering my questions and showing me the unit. She really took the time for me. It's makes me feel comfortable that I chose the right facility! Thank you
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August 2023 by Passionate Heart
My experience exceeded my expectations. Both ladies at the front was extremely friendly and patient, considering (my circumstances)haha. I will always choose Extra space. I rate customer service more than a 10! Meloney & Leah was amazing. I thank Melody so much for her kind spirit and friendly personality. Lol and love her sense of humor. I look forward to seeing her whenever the office is open. I’m absolutely satisfied. This is one last thing I’ll have to stress about. THANK YOU SO MUCH!
