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May 2023 by K Monay
I placed an order online for what I thought was a different location, but somehow got mixed up here. I didn’t have time to pick it up within the timeframe so I assumed that with it canceling that it’d go back to my card. Wrong! I called the store to cancel the order because I saw online that it said, “completed” I’m like well that’s not right. I call the store and they tell me that I have to call the customer service number because they can’t process returns online. I called the customer service number and they tried telling me at first that I picked it up! I said, “SHOW ME PROOF” They’re supposed to verify with an ID card so when did I come in with my ID to pick the order up? They couldn’t show me proof and after keeping me on hold decided that they needed to give me my refund. This has me not even wanting to do any type of online business with gnc ever again!
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September 2022 by leila devereaux
Grant was the biggest help to me! He signed up for the gnc program To help me save more money and get cash back. He helped me with solid recommendations to aid me on my fitness journey!! Thank you grant!!
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August 2022 by Jason Droyd
I’m normally not the type to leave reviews or be negative in anyway, however after three days of trying to shop here for protein, and all three times no one’s there, I felt obligated. You’d think being next to a gym you’d be open…..
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July 2022 by maegan logue
Every single saturday they open up AFTER 10:20… this has happened 3 times now. There was a line of 4 people at the door and everyone left by 10:10. Being so close to a gym you’d think their would be more intuitive to be on time and open up so people can get on with their saturdays.
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June 2022 by worrior zzz
Lady name aliyah don't know how to talk at all.very rude behavior
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April 2022 by Jose Cardoso
Awesome customer service from the manager, I will be using this store from now on.
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April 2022 by craig mossinger
Personally not a fan of this location soley because of the staff. I was not greeted at the door, she did not ask for my GNC membership, told me the system was down and that I could try my luck online for any points I might receive. Selection in the store was nice but I will not come back to this location soley because of Aliyah's attitude and lack of customer service.
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February 2022 by Tessie Jarrett
This store is well-stocked, clean, and easy to navigate! Most notable though was the manager Chandler who greeted me immediately upon entry, was incredibly pleasant, and helped me find all the things I needed. Before you roll your eyes and assume that’s what an employee/manager should do, sure, but he was incredibly knowledgeable and went above & beyond, took his time with me, answered all my questions, and helped me compare brands. It’s refreshing to interact with someone who clearly knows all of their products and helps place each individual with what’s best for them!!! 11/10 would recommend chandler and the Merritt blvd location :)
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July 2021 by Kokita Driver
I go for my amazon pickup..yes you can have amazon packages deliver here an pick them up from here.
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July 2021 by Terrence “Tbizzil” Brooks
Good deals and the customer service rep is gorgeous
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May 2021 by Cynthia Hartline
Did not visit
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April 2021 by Daryl Jackson
Staff was very friendly, polite, professional and helpful.
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January 2021 by Estell Lewis
I just left this location & I was looking for some female items. The cashier savannah comes up to me and helped me find exactly what I needed. Savannah was very friendly & helpful. I will definitely return next month for my month supply.Savannah you rock.
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July 2020 by David Selby
The people are very friendly and helpful here
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March 2020 by alecia beatty
Very helpful staff... they could sell anything to anyone lol