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April 2023 by Ann Toppin
Contacted Shawn to hire a flat bed truck.He came out after hours, was on time and assisted us and made the move a headache-free experience. I recommend this business ? and will definitely be sending friends and family his way for any towing needs!!Thank You Shawn for the outstanding service you provided.
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April 2023 by pat m
Car had to be towed because of dead tags. Communication was on point...found me on the side of 695. Customer Service was A+. And when it came time to pay, they understood my card wouldn't work and allowed me to pay through Zelle or Venmo. I don't want to have to get towed again; if I do, I'm calling Hess
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March 2023 by Jasmine Jennings
Customer service is cool. Paula is very knowledgeable.
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March 2023 by Terri Snyder
They were great! Fast and reliable.
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January 2023 by Komlanvi Komabane
The towing driver behavior is unprofessional
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June 2022 by Charles Sussan
It is very hard to find honest shops anymore let me tell you this place will be honest and there prices also will not take you to the poor house !
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April 2022 by Hood Dorsey
Fast service also had friendly receptionist and driver ??
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November 2021 by Stevie Monie
Great place for quality automotive repair and also towing needs. Great staff and always top tier repair services
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May 2021 by Christopher Jackson
One of the best automotive experiences I have ever had . Great staff , very helpful and concerned with the customer and their needs . I highly recommend Hess Automotive for all your automotive needs !
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May 2021 by Bryan Oconnor
I was referred to HESS from a long time friend, who herself have been friends with Shawn Hess for a long time. They came and towed my car to the shop with in 1 hour of calling, and the car was finished the following day. Calling around for quotes on the work I needed done, many places quoted the work and tow to cost around $1000. My price at HESS was half of that. On top of my car being finished promptly for an amazing price, they allowed me to keep my car at the shop until I fix a problem with my tags for no extra cost.This was by far my best experience with a auto shop, especially the office manager who made the entire process quick and simple. Now I have a mechanic I would recommend to my friends for all there automotive needs.
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May 2021 by Tony Ridgely
Awesome customer service and very professional will use this company and only this company from now on thanks guys
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May 2021 by Gary Ahrens
Fantastic quality. Great prices... always. Thank you for taking care of our fleet of trucks and trailers.
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March 2021 by Ryan Taylor
This was my first time taking my vehicle (Mercedes E500) To Hess. I am beyond impressed with the professionalism, communication, pricing, positive attitude and how fast they were able to diagnose and repair my vehicle. Additionally, they did a very good job! Highly recommended. Good people. Dale was the mechanic that was working on my vehicle and I want to give him an extra shout out for his efforts and genuinely being an awesome guy.THANKS DALE!
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December 2020 by Joppal Ruffner
great mechanics at fair prices
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October 2020 by kelly bayne
QUICKLY took care of our flat tire
