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March 2024 by Jason N
Despite the fact that they are understaffed.. it gets the job done
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March 2024 by Selina Schlichting
Took my mother there lady at the front was very sick coughing and didn't type in both orders my mother had from 2 different doctors. Two woman drawing blood Miss D and Tasha not sure who drew my mother's but very rude, in a hurry and the remarks made you don't have any veins you would have been better off staying in the waiting room . Then she stuck my mother so hard it was bruised before we got home. Horrible place I will never take her there again especially waiting for hour and half. Come on get some better help at that location.
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February 2024 by Chrissy S
I cannot say enough good things about Shanee. She is the patient service site coordinator and when she is not there are hell breaks loose. I’ve been going to the Merritt location for the last 3 years since i got a chronic illness and she keeps the place running smooth. When she’s not there all hell breaks loose. I have a lot of files with different names and she always finds my requisition with ease. I do see a lot of negative reviews for this location but coming from someone who has been getting blood drawn for the last few years and going to multiple locations this one is the best for me so far.
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February 2024 by Jillian Steinert
Someone at this lab messed up enormously. I had to leave early, so I never got my blood drawn. Got a call a day later from my doctor stating they received my results. Again, I never gave my blood in the first place. Huge deal. Who didn't receive their blood results? Would NOT recommend coming to this location.
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December 2023 by Paul Houston
Friendly staff that is very quick. Please give her a raise!
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October 2023 by Dennis Williams
I came to this location today 10/25/23 this is the container over flowing with other patients blood and needles I went to sit in the chair and seen blood on the arm rest where blood is drown clearly these are not cleaned before patients and I had to clean it myself with bleach wipes ( I don’t believe that’s osha approved) needless to say this facility needs more training in sanitation. This is completely unacceptable
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October 2023 by SNB
I like this location the lady who usually works the front desk is so sweet and always smiling. I wish I knew her name so I could give her credit she always makes my experience positive and she draws blood as well and it never hurts or bruises.
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August 2023 by Jennifer Thomas
Poorly managed, rude staff. The person who drew my blood was very professional. The overall experience was very frustrating.
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July 2023 by Jose Torres
Small dirty waxing area, took ten minutes for a receptionist to appear after knocking multiple times.
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July 2023 by P H
Made an appointment, for a drug screen checked in 15 mins early..and still had to wait an extra 30 minutes after my appointment time.their attitudes were horrible, no greetings. Bathroom not cleaned properly
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July 2023 by P H (Pretty)
Made an appointment, for a drug screen checked in 15 mins early..and still had to wait an extra 30 minutes after my appointment time.their attitudes were horrible, no greetings. Bathroom not cleaned properly
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June 2023 by Ray Keefer
As usual no one can ever get a vein in me! Smh so left hand was stuck n dug around in so long I had to say stop! 1st try on right hand tho! Shweeew! I hate having to get blood taken cause it's every time! I just figured these technician would be way used to it since they do it on a regular! Lol but other then that it was quick in n out!
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April 2023 by joanna berkowska
My first and last time in this location. Maybe is only one person because all reviews are similar about rudnes, hardly moving patient. I may case she hardly clean my pucture site and whipe off right after. You supposed to clean a site for 10 seconds and let it dry. I will try to reach a corp to talk about it
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March 2023 by Alrshide Almazal
No help at all the woman inside are Patients i was there to do a blood test the woman I was stabbed with a needle from the strength of the pain. I felt like I was going to die. I did a blood test before and it was very easy. This time it was the worst test in my life.
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February 2023 by Sarah Baublitz
Normally I have an amazing experience here, but recently I've had an absolutely awful one. One of the phlebotomists committed malpractice. At first it started with her expressing her anger about ANOTHER patient towards me due to the other patient coughing and not having a mask on. She asked if I had a mask before entering the room, I told her no and thought it was okay due to the other patients not having one on as well. She applied the tourniquet poorly but harshly at the same time, and angerly threw the hazardous material into the trash can. I pass out when I get blood work done and must lay down, I couldn't even do that, I was scared to ask, I should have asked for another phlebotomist. After she was done drawing my blood she didn't check on me nor show me my way out. She just left.After the appointment I had bruises (which is normal after blood work) but it looked as if she stuck the needle multiple times into my arm.It makes me nervous to even return to get my blood work done again.
