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February 2023 by Geina Jones
This is the worst bank ever they don’t care about the customer situation I had too many bad experiences and been with them for 10yrs
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September 2022 by John McConnell
I have been trying to get my lien release from MECU for more than a week. I called the person at the Dundalk branch and was told she would call me back. I called and left four different messages over 3 days. No response. I have no idea what is taking so long and am very frustrated that I can't get any help from MECU. How hard is it to call me and give me a status? I was assured that it would be 1-2 days for the lien release to be delivered to the branch. It has been a week. Terrible experience with MECU customer service.
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June 2022 by M Jableek
Been a customer since 2007. Having a savings account, loans and other things. Since the pandemic, this bank makes you make an appointment for everything! I do not feel like MECU is a safe place to store your money. They can’t grow their business if they require people to do appointments for anything that helps their business. Seems like a terrible future for MECU. I would suggest going elsewhere and not setting up an account with them until they show that they are thriving again.
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March 2022 by Dozer Rex
Unbelievable that they'll literally reject a check because "they feel like it" no logical reason behind it, just because they feel like it. Pathetic!
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January 2022 by Brandon
They declined a payment when I had enough funds in my account to pay for it, then decided to charge me a $30 overdraft fee and refused to refund it. Pathetic bank, I guess they have to pay their employees some how. I will be going to do business somewhere else.
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October 2021 by rach chatt
I took away a star for everytime i had to sit thru the 25 min wait to talk to someone. That and a star gone every person i talked to lyerally was no help in the slightest. Never having answers to anything and beware they don't give you your own info over the phone..they make you be there
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September 2021 by Spencer Shiflett
Tried to make payments on an auto loan but they didn’t want my money because I didn’t have a mask on. America 2021 folks.
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May 2021 by Sasha Hunt
Great always helpful
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April 2021 by Mathew Kyser
Constantly being spammed with their life insurance plan. Good God leave me alone before I take my money elsewhere.
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January 2021 by Dana Rby
CURTIOSS,GREAT SERVICE AND ALWAYS CLEAN
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December 2020 by Ernestine Diaz
I came to MECU Credit Union - Dundalk Branch when I was really in a debt hole. They offered a balance transfer with 0% interest for 12 months. It really helped me get out of my debt. The team was incredibly helpful in walking me through all of the details and setting me up for success. They were timely, efficient, and thorough with all of my interactions with them. Definitely recommend them.
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December 2020 by Jessica Fisher
Awful customer service. My check was taken from the machine outside. I went inside to let someone know and we told "oh its broken when they come to service the machine we will deposit it into your account" I asked for something stating this and she refused once again saying "you'll get it when its fixed" It's been seven days I called and was told there was never a check in there. I was told to come in today and sign a Affidavit and the funds could be deposited into my account. I don't have more time to waste there so I had to cancel my check. I'll be going to a different branch the people who work at the Dundalk, Wise Ave branch do not feel like dealing with their job. What a waste of employment.
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May 2020 by Muffin Muffin
Always Pleasant and great customer service
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January 2020 by Deborah Wooten
They have always been great to deal with. The people at the holi bird office are always nice and most helpful. My father opened the account 40 some years ago when he worked for the city. He passed away in july 2018 and had put the account in my name. After we took my late mother off. Never a confusion or problem when changing names. Thank you mecu for many years of great service.
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October 2019 by Aaron Bmore
Great service, there very friendly!
