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January 2024 by Latiea Edwards
I came in and George was extremely knowledgeable and helpful. He went out of his way to make sure that he did everything possible to help assist me with my car. I would definitely visit this location again to have my vehicle service
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January 2024 by Daniel Labriola
Needed an oil change during a 4-hour trip and found NTB on Google, as one of the few places open at 8:00PM. The individuals were incredibly kind and worked quickly to get us back on the road in no time. Great service and wonderful people.
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January 2024 by Stephanie Brown
Steve and George were great! Fixed my brakes, tires, and serpentine belt for a decent price. Highly recommend
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January 2024 by Wael Farag
George and his staff was amazingly friendly and very price competitive I could say no to the deal they gave me with my tires and alignment thanks so much!!!!
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January 2024 by William Cain
Arrived a8:30 am. Had a 9am appointment for a free tire inspection. After 4 hours and 38 minutes, I left with two new rear tires and fresh brake fluid. It wasn't until 10am when I was told my car would be ready in 30 minutes. 30 minutes turned into 3 hours and 30 minutes. The front of the store representative took fifteen dollars off of my bill which was still $422. And he also offered me half off on my next oil change. I will not be going back to Mavis NTB on Merritt Blvd. I received WAY BETTER and FASTER SERVICE when it was still Merchant's Tire. Oh, and I had worked my 8 hour midnight before coming to Mavis NTB. The restroom was filthy, the waiting room was dirty. No coffee available even though free coffee is advertised on the wall of the waiting room. And the chairs were in poor condition and very uncomfortable.
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December 2023 by Brittany Herbinko
My tire busted right out in front of the shop on the street right before they closed--I called and they said "No problem! We will get you taken care of" within minutes of closing. They replaced all 4 tires and gave me a discount. Thank you NTB!
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December 2023 by Marleigh Smith
I took my car here for a tire rotation/balance/pressure check. It took three hours. The next day in sunlight, it was very apparent that none of the above services were done. They had it up on the lift but I'm not sure what for. It pays to have a dirty car and knowledge of how the brake dust gathers on your front vs. back wheels. And the one newer tire was still in the rear as it was before I dropped off my car. Everything was essentially untouched. Just another day being doubted as a young female!
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December 2023 by pamlazz
The store manager, George, was very helpful, courteous, and efficient. It was my first time there, so he gave me a huge discount on my oil change. I’ll definitely come back to see George and the crew.
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November 2023 by James Williams
I just ordered a set of 4 tires from NTB Dundalk Md. worked with Mike the manager who was awesome. He was very helpful, understanding, knowledgeable, and supportive. I would highly recommend this NTB for quality and great service. Can’t wait for my tires to come in and get them installed and hopefully they last me awhile but when I need them again I will return. Thank you Mike and NTB Dundalk team. Great experience and thanks again NTB!
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November 2023 by David Rader
Excellent service! Mike has helped our family be serviced many times and the mechanics have been phenomenal. Everyone will give you advice. You can ask them questions and they will be frank with you. They deserve plenty of business! All the work I've had done here over many years has been excellent.
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November 2023 by Michael Coleman
Great service, no pressure to buy anything that I didn't want/need, done quick. Can't ask for more!
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November 2023 by Trevor Anders
I came to get an oil change and they serviced my vehicle quickly
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August 2023 by Hunter Eller
Mike was great, was very clear through the entire process. Made sure the price was right for me. If you ever need a quick oil change or new tires put on. This is the place to go!
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August 2023 by Thomas Hamby
In and out quick, brakes were done extremely well Mike took great care of me.
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July 2023 by Ericka Ury
Wonderful staff.. Prices are reasonable and they get you in and out!
