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November 2023 by sean cave
Was driving home when a tire came off the driver side of a truck that had just come from this establishment. Long story short the shop basically said “sorry here’s our insurance, good luck”. I would STRONGLY suggest you check your vehicle before driving away from this shop. If you need this verified I have a copy of the police report so this doesn’t get deleted.
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November 2023 by Rebecca Woodruff
I called yesterday to see when I could get a state inspection done, and they said they could do it today. A short while later they reviewed the needed repairs with me which I know were needed. They are handling the repairs today at a reasonable price. I’m very pleased with my entire experience. I will return here and recommend them to friends and family!
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November 2023 by Douglas Korytkowski Jr
Excellent service I got a wheel alignment and they said it would be done by 7 pm my drop off was around noon so though that was long but then I was called 2pm shortly after I dropped my car off and they were finished the alignment. They give you a print out of a graphic of the wheels in a car and the angles everything was set to for each wheel. This was a nice touch to see what work they performed in a graphic. I will definitely go to again.
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November 2023 by James
Made a reservation, still waited 40 minutes and repeated Every part of the appointment process - don’t waste your time here Or time making a reservation. I needed a tire rotation and an oil change. After the long wait, the cost was insane. I required standard oil and this was full synthetic prices. Literally left after an hour and had Nothing to show for it. The whole experience was a waste.
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October 2023 by ORION
This is not just some tire shop They are real mechanics there that know your vehicle and will give you options before they do the work . No hassle No games No pressure. I will be back for more great service.
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September 2023 by Hope Buckley
John was ridiculously rude.I took my car in this morning, all tires were around 33-37psi when I went in. Psi for my car is 36.I got a tire rotation and inspection.When I picked my car up, all my tires were filled to the psi on the tire sidewall, not the psi in my car door.So literally all 4 tires were different, as pictured. I know there is debate over whether to fill to sidewall or car door psi. But the uneven pressure in itself was making my car drive terribly. I mean driving around with a 12 pound difference in tire pressure is ridiculous.I called to get this fixed and John literally was like "oh my god, just bring the car in tomorrow morning".Are you serious? You're talking to me as if I'm the problem, because your guys neglected to check my car door, check my tpms, and give my car back in the same if not better condition?? You're annoyed with me for what??I'm sure y'all leave tires inflated to max routinely, instead of adjusting after install (for the record they didn't even install any new tires on my car) but it's 100% the clients right to ask for the psi printed on their vehicle.You know who fixed this for me in 2 seconds, no questions asked, no attitude? Jo from Pep Boys down the street. Way to go John.
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September 2023 by Crystal Brown
Had our oil changed six months the ago, and all fluids were supposed to be topped off. This pass week had some wierd things happening, and our friend noticed our antifreeze was bone dry. Guy I talked to on phone told me tells me oh in our system shows no fluids were topped off, and I said hmmm funny because I asked for all that. He then continues to tell me well its been six months alot can happen like a leak, but yet we have no leak happening. Spend more money and go to a good automotive shop and not these big chain shops who hire anyone off the streets
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September 2023 by Reem Kodsi
Absolutely excellent service. Professional, friendly, smiling, and rapid service. Highly recommended. John was amazing! Ask for him!
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September 2023 by rancorous goat
great communication, extremely fast, very friendly. had to get my car towed to and from, and they were kind enough to not have an issue with my car sitting on their lot for a few days to accommodate the tow company's schedule.
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September 2023 by Richard Shank
I have had many great customer experiences with this shop for over 15 years. They are efficient and great with their time estimates. They answer my newbie car questions and are fair when working through repair decisions. Waiting room is nice enough to spend some time and get some reading or work done while waiting. Plenty nearby to walk to. Conveniently located near highways. All around great to work with and highly recommend!
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August 2023 by Doreen Cummins
I came in for a MD State Inspection for a vehicle I intended to buy. I have been bringing my vehicles to the Dundalk location for over 25 years and I wanted to make absolutely sure the inspection was done by the book. Mr. Tire gave it a thorough inspection, explained what needed to be done to it for it to pass inspection and addressed the repairs in the manner that the seller and I agreed upon. John and his staff did all of this in a pleasant and very professional manner. I could not have asked for better service and I now have full confidence in the car I just purchased. Thank you.
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July 2023 by Ricky Easterling
Excellence. Bottom line. If Brian Quinn or one of his crew tells you something then that is what it is. Every word he spoke came true. I expected at least one problem and got none. They are the best. Mr Tire own all my vehicle problems from this point on. If they had six stars they would receive it. Thank you very much.
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June 2023 by Baltimore Protection Services
John and his staff were just absolutely heros today. They must have been packed to the brim with cars and we had an emergency that lead us over to his shop.I couldn't imagine a better experience, they welcomed my family into the showroom like we were family! I can see everyone was super busy and they really took the time to address our problems and fix everything.Prices were fair and the repair times were shockingly quick considering our needs.You sir have earn my business and we can't wait to come by and see you guys again.
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June 2023 by Kate Viggiano Janich
Well all I can say, if you find yourself driving north from VA to NJ on I95 on your way up to a bachelorette party and your alternator starts to die, and you Google "auto shop near me," Mr. Tire is the BEST PLACE to drive your sputtering, dying car.I got a warm welcome from the staff when I walked through the customer entrance in a daze. Christian was so polite and helpful. He quickly got my car into the queue and identified the issue. (Note, this was after TWO other car places didn't capture the problem with my battery light??!) I ended up renting a car and making it up to the bachelorette party -- and when I returned to pick my car up, it ran and is still running like a charm. Hopefully my good ole' 2010 Odyssey will make it another 10 years! If I lived even close to Aberdeen, Mr. Tire would be my go-to shop. Thank you Christian and team!
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June 2023 by Mark Leadingham
Brian is an excellent guy! The team at this shop is clear, concise, and quick. Give them respect and they’ll get the job done, and give you all the explanation you need along the way. Some jobs have to be contracted out, and they’ll be up front with you about timelines and difficulty of the job. Definitely give them all your business, they’re worth it!
