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November 2023 by Kimberly Lord
They put on my new wipers for me! Great customer service!
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July 2023 by Stacy
Thanks to Daniel who was great today. My battery died at the worst time and he got a new battery in my auto replaced in 30 minutes. Great staff. Thank you.
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May 2023 by Steve
Helpful people. Decent pricing
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April 2023 by Abby Loveless
I went to Advanced Auto to purchase break pads. I had a few questions and an employee, daniel answered all my questions and assisted me. I will definitely return!
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March 2023 by Jeff Dyrland
Worst place I’ve ever been to.The most negative, condescending attitude I’ve ever experienced in an auto parts store. And that’s saying a hell of a lot!The employees here seriously need to fix themselves.Don’t shop at this dump!
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March 2023 by Troy Kent
Been to numerous advance autos in the area this is by far the worst. Lady was mad she had to get up out of her chair to go in the back to find parts....THATS YOUR JOB! Another gentleman that I'm guessing was the manager found what I was looking for and got me on my way. She needs to find a new job.
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December 2022 by Michael Baxter
The employees have an attitude they were very rude and they refused to give me a refund on a damaged part they also hung up the phone on me
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September 2022 by Emmettaug ForReal
I wanted to thank Matt, if it wasn't for him my car would be on a tow truck right now! He is an asset to the team, Matt has always been very Helpful, Professional and Willing to share his Knowledge. Just this evening I bought a replacement battery for my car and after putting the new battery in my car would not idle and would stall... Unfortunately I bought the battery from another business and they could not help...I was very worried and thought that I was going to have to spend a ton of money to have my car towed to a mechanic and even miss work, but limped my car to Advance Auto where I should have gone to begin with and Matt helped me with the diagnostics and found out that all my car needed was a simple throttle body relearn which was very easy free fix problem solved.
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May 2022 by Teresa Cory
Very helpful & knowledgeable. Installed the wiper blade very quickly.
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April 2022 by br
Once again leaving a negative review for this advance auto, was there to do a exchange and had to deal with employees attitude. This a perfect example of people not happy with their job or management. I am yet to meet a employee that is willing to help or advice.
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February 2022 by Kenneth Moyers
Very nice people that work for them
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October 2021 by Dr. E. K. Brown, I.
Nice people
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September 2021 by Jennifer Whitney
Every time I go to this store, I have an amazing experience! I last went a few weeks ago with my father-in-law to buy a new battery and the employees put it in for us. Yes, not unusual, but it was extremely difficult to put in the battery because everything is rusted in the car. Erin, (I hope I have the name correct) the manager, came out and helped us for almost 45 minutes to an hour. Everyone is so helpful and go above and beyond to help us.
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September 2021 by Benjamin
Helpful staff, good auto parts store.
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March 2021 by Stephen Blease
Dunkirk store, Horrible Service! Went to the FT. Washinton store on the afternoon of Sunday, Mar. 7th for parts. The items were not in stock and the sales rep automatically checked the availability with other stores. The parts were at the Dunkirk store, I paid and was told that the parts would be at the FT Washington store on Monday. Monday, no show. Tuesday, no show. Sales Rep, Moe at the FT Washington store was on the phone with Dunkirk for 30 mins. to inform me that that parts never left the Dunkirk Store. I called the Dunkirk store and talked to Christina, she informed me that the delivery drivers work for a third party company, but I guess she didn't want to hear what I was saying. She put me on hold and never came back on line. I hung up and called back and talked with Brad since the Manager was not available. I expressed my dissatisfaction with the store. The problem was not the delivery service, as Christina pionted out, but the store itself. Two days missed for parts shipped out is unacceptable and is a failure of the stores efficiency, and a reflection on the Leadership. I will have to wait another day to put the car back together. Brad said the parts just went out on the truck as we were on the phone. I'm holding Brad accountable.
