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June 2025 by Heidi Rowe - NOAA Affiliate
Huge shoutout to Justin Block at this location who helped me change my flat tire!
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June 2025 by Judy Soder
Had a new battery put in. Staff was extremely helpful and I was out in about 15 minutes. Great job
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April 2025 by Dominic Thornberg
Bam was great! He helped me check and replace my battery that was under warranty. He answered a bunch of unrelated questions and never pressured me to buy anything I didn’t want. I will definitely be going back.
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March 2025 by Frank Gray
Tom, is the man need a part see Tom
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February 2025 by Kathy Wilkinson
Great staff! Two women helped me with windshield wipers for my husband’s car. They were fantastic!!! Thank you.
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November 2024 by Lisa Tongue
Best Customer service especially when Barbara is there. Barbara knowledge is impeccable.
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November 2024 by Chief
Went in today 11/11/24 around 11:00am to get my cars code read as recommended by a friend who a mechanic as a start for fixing a new found problem with my car.
I was immediately met with rudeness and inconvenience from the employees working. I explained I needed my “car scanned” to which I was quickly corrected “ you mean you need a code to be read.” In the nastiest condescending manner from the lovely lady working. Said lady came outside with me and told me to turn my car on. She plugged the device in while clearly displaying how dissatisfied she was with having to step outside. She huffed and puffed and rolled eyes. She was a ray of sunshine really!
We go back inside and she tells me there’s no code, and again is talking to me as if I had personally insulted her family line. Well long story short we took my car to advanced autoparts less then a mile away and they were able to pull a code… weird.
So In conclusion, if terrible customer service, not getting answers on your questions, and being looked down upon because you do not have extensive knowledge in the mechanical industry this might be the place for you! This lady is single handily the worst person any employer could choose for a customer service role. She is going to continue to drive consumers away from your store with her horrendously attitude, belittling, and nastiness.
Do not go here.
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September 2024 by JP Lars
I have always had excellent experiences getting my vehicle needs here. The service is top-notch and the service associates are experienced. Very knowledgeable and very personable employees.
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August 2024 by Renee Dickens
Kyle at the Dunkirk store went over and beyond to help me with looking into an issue with my car. Thanks!
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July 2024 by Benji.
Amazing store! Very very nice employees! Very much recommended it!!
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June 2024 by Steve
Great people
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June 2024 by Margo Buck-Hurley
Bam and Kyle were amazing! They helped me locate the part I needed and even took time to walk me through the steps, and helped me replace it. Thank you so much!!
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May 2024 by Norman Scott
There Great At Auto Zone Very Helpful keep up the great work ?
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April 2024 by Beachboysfishing
Went in to get coolant for my truck, I was instantly greeted by Bam, He explained all types of coolants and what are the best options. He then led me right to where they are located and I was checked out in a timely manner and he was amazing the whole time! Definitely recommend asking for Bam he wants to and will help you! I will be definitely coming back due to great service!
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February 2024 by Kayla Hagans
I had a headlight that was out and Mr. Thomas not only helped me find my light but installed it for me. He was so nice. It was a great customer service experience!
