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September 2023 by John H
Provider called prescription in at 10am, called personally at noon to confirm - no answer, show at 1pm and I still have to wait because they don't check their voicemail. Then, on top of that nonsense, they are not familiar with the VA policies for prescriptions despite being listed as in-system. If you can get your medication anywhere else, please avoid these rabidly incompetent buffoons, especially if you are a veteran using the VA.
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September 2023 by William Simmons
Worst pharmacist ever. A lunatic who screams at customers. Multiple complaints against his license, multiple police reports filed. Grossly incompetent. Store manager acts like she doesn't even know they have a pharmacy.
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August 2023 by littlev walters
They dont even deserve a star. Maybe a negative-5. The pharmacy NEVER answers the phone. Always ringing. When you go fill a prescription. They are slower then cold molasses. I'm switching back to CVS.
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February 2023 by Brandon F
Used this pharmacy for my kids since moving to the area over a year ago. The pharmacist lack professionalism. I waited 2 hours for my sons prescription, and when I returned to pick up, im told 30 minutes. The pharmacist are playing on there cell phones, and apparently they're the only ones who can fill a "controlled substance". I had to have the doctor fax his prescription over twice, because they couldn't find it.It takes 15 minutes to fill a prescription, giant takes 2 1/2 hours to play.
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December 2022 by david allen
Great service. Awayswilling to help and give information about prescriptions.Th
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September 2022 by lenale00
Makes quite a few mistakes in issuing prescriptions. Forced to change after 15 years.
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December 2021 by Adam
I agree with others that have mentioned this pharmacy's inability to hold themselves accountable to the schedule they tell the customer. I dropped off a prescription and was told it would be ready in 45 minutes. I returned 2.5 hours later and it still was not filled and they told me I would have to wait an additional 30 minutes. This is not the first time I've had this experience at this particular pharmacy. Absolutely no accountability and they clearly have not respect for the time a customer has to take to drive more than one time to the pharmacy because they are unable to stick to the schedule they tell the customer. I won't be returning to this pharmacy again.
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October 2021 by Timothy
I have never came to this pharmacy and had my prescription ready for pickup on time. Always something. “It will be ready in 15 minutes” always turns into a 2 hour wait. Once I have told them that I will pick it up next day just to prevent disappointment.I just don’t understand how they don’t have this figured out yet.
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August 2021 by Carrie Carpenter
This is the place to go for all your immunization needs. Great service and professional staff.
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February 2021 by j rock
The pharmacy technician Terrance, was very helpful and very knowledgeable and have impeccable manners. I want to time out to thank him for being professional, courteous, polite and caring.
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January 2021 by R L
The pharmacists are usually very nice and accommodating. Some of the support staff are not friendly and don’t seem to know what they’re doing.
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July 2020 by colleen kelley
I have never had an issue having my prescriptions filled at the Giant pharmacy in Dunkirk. They are always available and ready to go on time. Also the pharmacist who was disparaged in a previous review has administered a tetanus vaccine to me! He is not only qualified and knowledgeable, he is a pleasant and courteous individual. I have interacted with him many times as I have been a customer at this particular location for almost 10 years.
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July 2020 by Frank Tirado
I've been getting my prescriptions filled here for more than 30 years and have always had courteous, prompt and professional service. I would recommend Giant pharmacy to everyone.
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November 2019 by James Jones
On three occasions my doctor faxed my prescriptions to this pharmacy and they denied ever receiving any of them even though I have a copy of the confirmation that they received them. While speaking with the pharmacist on the phone he questioned me as to why I was taking the medication. Mind you my doctor prescribed the medication and o have been taking it the past 7 years. The pharmacist rudely hung up the phone on me. The pharmacist name is Antwan Proctor. He is a racist. Please post your experience with this guy to let everyone know how ride and unprofessional he is. Avoid their pharmacy. A few years ago they were good. This pharmacist has ruined it.
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July 2019 by Jac Lyn
Giant Pharmacy in Dunkirk is always a good experience. I am picky about the type of my medication, and they are always understanding, professional, and friendly. I’m always in and out too.