The AT&T Store offers friendly and helpful customer service, making it a positive experience for visitors. Staff members like Sylvester and Jake are praised for their excellent assistance, patience, and troubleshooting skills. Sylvester, in particular, went beyond expectations by fixing an iPhone 15 and providing personalized help, while Jake listened carefully to concerns about data service and offered helpful solutions. The store staff take the time to find the best deals and ensure customers get the right products and accessories quickly, often with fast delivery. Despite busy times, customers report minimal wait times and pleasant interactions. Overall, the team at this location is seen as caring, knowledgeable, and dedicated, creating a welcoming environment that encourages customers to stay with AT&T.
Went to the Easton store to trade in my phone and CJ was very knowledgeable, personable, competent, and helpful. Appreciated how he adjusted and answered all of my questions, and sought the best plan for my family.
August 2026
Jamaija was very Helpful and explained my billing and plan thoroughly
August 2026
Christopher was extremely helpful, knowledgeable and patient!
