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April 2024 by Richard Shaw
The pharmacy drive thru is NEVER open. They need to take the drive thru sign down. Once inside, you have to wait in a long line just to get your refills. To make matters worse, the automated refill system will text you saying that your refill is ready, but it isn’t, and you have to sit for another 15 minutes while they fill your prescription.
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January 2024 by abby lewis
Run from this pharmacy!!! They cannot keep employees, service is deplorable. I was told today i can take my business elsewhere. Service is barely functional. I have come here for years but as of today i will not return..
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January 2024 by Jason bouracee
I switched from walgreens to cvs in easton a few years ago. at first it was great. if i needed a refill id call it in and it was always ready on time or early. now they are never ready. in fact they dont even try to fill your rx until you are at the counter tryng to pick it up. they dont care about your time. they either tell you to wait in the store for anywhere from 15 mins to an hour. or make another trip later or the next day . if i could give zero stars i would. horrible way to treat people.
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November 2023 by Rafael Rodriguez
? bad attitude and attention to the customer ? people was right on this place
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October 2023 by Wanda S.
If I could it be zero stars. The pharmacy is closed alot. It's taken me over a week to get medicine. They do not post online when closed. So drive 15 min. everytime and closed or the last 2 times have not had medicine have to order and wait days. Ridiculous, changing pharmacy, have lost customer.
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October 2023 by Joann N.
They never answer the phone, you can't speak to anyone in pharmacy, the drive through always has a big ugly orange cone blocking it, I chose this cvs because it had a drive up window, cardiac make it impossible to walk all the way to the back of the store and have to wait in line, I was admitted to the hospital and not able to pick up 3months of insulin and they said I picked it up!!!! No signature proof and I had a very difficult time getting any, now they give me one month at a time and it wasn't my F-up
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June 2023 by Paul S.
Prices are not competitive, there is never enough staff, and may the powers that be help you if you're desperately waiting for a prescription. I'm going to strongly encourage my mom to switch pharmacies. It would be more convenient to drive to the next town than to come back here. It's clear the staff is trying but there is just not enough. Drive thru closes seemingly randomly so don't expect to relax in your car while waiting- that's the exception not the rule...
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June 2023 by Daniel Borsh
Poor service at pharmacy
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June 2023 by Google user
No one ever answers the phone and it takes days to get a script filled.
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May 2023 by Alli K.
Please note that this is not a reflection of the staff and pharmacists who are doing their best but management has squeezed them so tight that it's just the wild wild west in there. Lines out the door, they frequently run out of common meds, including antibiotics. They tell me that they sent it to a different location so I go there it hasn't been sent. I end up spending the whole entire day trying to get antibiotics. They also frequently run out of my medication for my mental health and it takes 3+ weeks for them to have it again. This is extremely unsafe and just not a place I can use anymore. It's sad because we've gone there for 20+ years and my dad used to be a pharmacist there. He had to leave due to health issues. To get an idea of how upper management treats their staff, when my dad was working there and had a cardiac event, his supervisor tried to make him stay until a replacement came which took hours??? While he was actually in danger of dying. If he had listened things would have been bad. Again, it's not the staffs fault but I recommend going anywhere but here until they treat their techs and pharmacists fairly and give them the support they need.
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May 2023 by Tammy M
No one ever answers the phone and it takes days to get a script filled.
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May 2023 by Debbie B.
CVS pharmacy is horrible!! I am going to change ASAP! My prescriptions are never ready!!!!
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March 2023 by Kathleen B.
I have been a loyal customer for 20 years, but am now looking for another pharmacy to take my business. The pharmacists used to be so friendly and knew me by name. The pharmacy techs were friendly and helpful too. Now, they are just the opposite, and there has been so much turnover you never know who will be there. The front of the store is even worse. They never smile or greet you. They all apparently hate their jobs and it shows through their horrible customer service. Plus some of the products, like dove soap is locked up and who wants to track down a clerk to help. And when you do track them down, they act like they are doing you a favor, and mad because you interrupted them. I think it all starts with the corporate managers. They don't treat their staff right, so the customers suffer. If all the CVS stores are like this, they are not going to make it.
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July 2022 by Charlie G.
Most people at this branch are nice and helpful but there has been significant turnover in the last few months. Employee I dealt with today was rude, didn't run my scrips through the discount site and ended up costing me over $200 for two prescriptions. I am done using this pharmacy. Get some people with some customer service skills please!
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May 2022 by Jillian Keffer
Very poor customer service at the drive through pharmacy. Brand new to town and have used this pharmacy 5 times total. Each time worse than the one before. Rude, laughed at my name, asked inappropriate questions about vaccine status and literally ran away from the window when picking up prescription for covid positive patient in the back seat after 3 day delay on home prescription delivery.