-
October 2023 by Wanda S.
If I could it be zero stars. The pharmacy is closed alot. It's taken me over a week to get medicine. They do not post online when closed. So drive 15 min. everytime and closed or the last 2 times have not had medicine have to order and wait days. Ridiculous, changing pharmacy, have lost customer.
-
October 2023 by Joann N.
They never answer the phone, you can't speak to anyone in pharmacy, the drive through always has a big ugly orange cone blocking it, I chose this cvs because it had a drive up window, cardiac make it impossible to walk all the way to the back of the store and have to wait in line, I was admitted to the hospital and not able to pick up 3months of insulin and they said I picked it up!!!! No signature proof and I had a very difficult time getting any, now they give me one month at a time and it wasn't my F-up
-
June 2023 by Paul S.
Prices are not competitive, there is never enough staff, and may the powers that be help you if you're desperately waiting for a prescription. I'm going to strongly encourage my mom to switch pharmacies. It would be more convenient to drive to the next town than to come back here. It's clear the staff is trying but there is just not enough. Drive thru closes seemingly randomly so don't expect to relax in your car while waiting- that's the exception not the rule...
-
May 2023 by Alli K.
Please note that this is not a reflection of the staff and pharmacists who are doing their best but management has squeezed them so tight that it's just the wild wild west in there. Lines out the door, they frequently run out of common meds, including antibiotics. They tell me that they sent it to a different location so I go there it hasn't been sent. I end up spending the whole entire day trying to get antibiotics. They also frequently run out of my medication for my mental health and it takes 3+ weeks for them to have it again. This is extremely unsafe and just not a place I can use anymore. It's sad because we've gone there for 20+ years and my dad used to be a pharmacist there. He had to leave due to health issues. To get an idea of how upper management treats their staff, when my dad was working there and had a cardiac event, his supervisor tried to make him stay until a replacement came which took hours??? While he was actually in danger of dying. If he had listened things would have been bad. Again, it's not the staffs fault but I recommend going anywhere but here until they treat their techs and pharmacists fairly and give them the support they need.
-
May 2023 by Debbie B.
CVS pharmacy is horrible!! I am going to change ASAP! My prescriptions are never ready!!!!
-
July 2022 by Charlie G.
Most people at this branch are nice and helpful but there has been significant turnover in the last few months. Employee I dealt with today was rude, didn't run my scrips through the discount site and ended up costing me over $200 for two prescriptions. I am done using this pharmacy. Get some people with some customer service skills please!
-
September 2021 by Gail B.
The location was convenient. The employees were kind. The coupon machine worked. I found some chocolate on sale that also earned CVS bucks. There were lots of disinfectant wipes on clearance for 75% off.
-
June 2020 by Kathleen B.
Used to be my to go place for prescriptions and everything else that they carry. Loved the Pharmacy, they knew me and I knew them. Always got wonderful service. But now they are all gone. The front part of the store wasn't as good, but they had several clerks that were friendly. But most of them are gone. In their place are sad people, that probably hate their jobs. At least that is the feeling I get. But I always have liked the products that CVS carries. They just need to take care of their personnel. Walgreens used to be unfriendly too, but they must have had a shakeup, because they are very friendly.
-
February 2020 by John K.
Poor customer care. More like "dont care" Looked like lot of despairing customers in line.
-
September 2019 by Jan D.
We've been customers of CVS for 25+ years and are seriously considering changing to another pharmacy. The store in Easton does not have adequate pharmacy staff and when you're notified for a prescription refill it can take upwards of 2 weeks. When we asked the tech who we could contact to report our displeasure he told us if we complained corporate would come down on the existing staff. The pharmacist recently quit due to poor corporate management. If this store values customers it would definitely benefit from a major change. Get with the program CVS!!!!
-
August 2019 by Sam F.
I am actually really surprised at the first two reviews...5-stars. Shocking. The pharmacists are not bad - actually really hard workers. The staff that assists the pharmacists are not good and actually I think the staff makes the pharmacists have to work harder. A few don't listen, they talk over customers and because they speak over customers they miss very valuable information not to mention it makes the customers feel bad. They come across as arrogant and belittling. It's a busy place and always seems chaotic when I get my scrips filled.
-
March 2018 by Jane M.
I just love this pharmacy!! The staff in the pharmacy are so helpful. I really like the drive through so picking up is quick and easy. If there is a question about an insurance/prescription problem they will get in contact with you Before you arrive to pick up your prescription. Saves time and not all pharmacies do that. I will not name them because this review is not for them. I do not live in Easton but work there and have mine and my family's prescriptions filled here. They send texts when the prescription is ready to be picked up and I am always surprised how quickly they are filled. They are great if you child is at college and is easy to pickup out of state too. Lastly the store area has a real nice greeting card selection.
-
February 2018 by Jeff Cuthbert
Idiots make insulting remarks in your face as they talk back and forth like forms of gollum, make you sit down and shoot your picture from too far away refusing to show you it as if you have no choice in your own passport photo.. complete morons!!