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March 2024 by Buonarotti G.
I ordered a screen door from Lowe's on October 23, 2023 and it was installed in February 2024. It was if they forgot about me and I can't tell you how difficult it was to finally get a hold of someone that could help me. Now once that happens, the gentleman that helped me did an exceptional job pushing to have my door installed and they did a fabulous job installing it. I freak with their garden shop staff there is very nice and very helpful and they usually have a good assortment of plants, bushes, and perennials. The new store manager whose name is Brian I believe has done a good job in the place up. I do continue to shop there.
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February 2024 by Im NotMe
I love the selection and prices. Staff is ready to help. I much prefer over that depot place.
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February 2024 by Steve Cohan
Very helpful on paint selection and materials for a complex furniture repaint job.
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February 2024 by william G.
If I could leave less I would. Bought a blower about 3 months ago and now it won't stay running. Intentionally bought a husqvarna 150bt thinking it's been a good brand before. Called Lowe's (the place I bought it from) and they said they won't do anything about it and to contact the manufacturer. I can see understand if it was even a year old but this pos had 3 tanks of gas in it and Lowe's won't touch it. Avoid Lowe's at all costs!!!!!!
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January 2024 by Metrex Man
I was looking for a fuel shutoff valve for my snow thrower. Since they are not a hardware store I didn't think they would have one which they did not. The staff was helpful and the visit was pleasant.
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January 2024 by Scott Carpenter
It's just a big box store with a handful of helpful employees. I do prefer it over Home Depot.
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January 2024 by J W
The woman with the glasses working the blinds counter smells like she's been drinking on the job. Just doesn't strike me as very professional.
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December 2023 by Daniel Thomson
Very helpful sales associates.
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December 2023 by Vito Vita
I am so impressed with the new employees at Lowe’s in Easton. I purchased a new bathroom fixture and had trouble with my Lowe’s card and the young lady in Customer Service got me through it without a wrinkle . The help finding items has also improved.Thank You
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November 2023 by Johnny Dollar
Best Lowe's coming from the bay bridge for a pit stop like supplies shopping for your bayhouse. As it's in driving direction and just a tinny detour.
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November 2023 by Andrew Callahan
Ordered online and the military discount was applied without my having to do anything special. I decided to try curbside pickup as the order included 100 feet of 4 in drainage tubing. Instructions were quite clear and easy to follow once at the store. Signage said an associate would deliver the order to the vehicle so I expected a wait time of 5 to 10 minutes but the delivery was there in under 2 minutes and was hassle free - quite a surprise and impressive service so I will utilize it again in the future when the order has some larger items.
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October 2023 by Carolyn Lane
If Lowe's can pay employees to ASSIST customers at these self-checkouts, then they can pay them to ACTUALLY CHECK CUSTOMERS OUT. It's more time- consuming and frustrating to use the self-checkout when using a method of payment other than cash or credit card. You have to stand there and wait for the employee to stop talking or assisting another customers so that they can help you with something that an actual cashier should be doing.
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September 2023 by Donna Cahill
Went in to buy a dishwasher Saturday the 14th. Very understaffed. Sales person on the phone with someone with an issue, she said they would have to give her a few days to figure out what was going on. After waiting 30 minutes, my husband sought out someone to help us. Credit card in hand we just wanted any dishwasher that was in stock and could be installed as soon as possible. We selected a dishwasher which we were told the store had four in stock, and scheduled installation for the following Saturday, the 21st. Called the Lowe's installation number Friday the 20th to check on the installation time, and were told that the installation was not scheduled, and that the dishwasher was not in to be installed, and someone would call once it was. How could that be, we asked? We were transferred to the store in Easton for answers. Easton store put us on hold, waited 30 minutes, no one ever picked back up. Called back to installation number. Told dishwasher was scheduled to be delivered to where ever it needed to be to get it scheduled for installation on Saturday the 21st. Called back to installer number today, Monday, the 23rd. Dishwasher not in to be installed, no additional information available. The Lowe's installer person said they would e-mail the store to see what was going, and ask that they get back to us on Wednesday, the 27th. What a bummer this has been.
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September 2023 by Lisa Fisher
Do not pay to have appliance delivered, installed, & old one removed! This is a waste of time! They told my elderly mother that her existing hook up for washer leaks, so they cannot install the new one washer. They left her with the old non-working one. They then told her to hire a plumber to fix & install it. There was nothing wrong with her hook up lines. When you turn off the valves 2 drops dripped out. How many households do you go to where a couple drops don't come out. Her house is not brand new & she was an older woman so, they just didn't care or want to be bothered with it. When you try and call to rectify the issue, no one answers the phone! No matter who you ask for on their pitiful automated system, it just rings and rings.
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September 2023 by Joy Royer
They had NO cashiers working. All lines were self check out. When we asked the " friendly " staff member if they were going to have cashiers in the future, her response was, " We have them now." I explained that there weren't any, her response was, "They must be at lunch. There's always someone here to help. " Then why did everyone have to use the self check out? I was tempted to put our merchandise back. I don't believe in self check out.****Went back today, 4 days later. Again NO cashiers were working. I asked the *friendly* employee standing at the end of the self checkout lanes if there were any cashiers working. Her response was "No, they only want these lanes open'". Will you or won't you be utilizing cashiers? I don't believe in self check out, and you are not doing your part to keep America working. You have, however, helped me make up my mind. I know losing my business is not going to matter to you. However, it will matter to the slightly higher priced, more knowledgeable, more courteous and friendlier smaller, local, family owned, hardware, flooring, paint, appliance, et c., stores where I will now be taking my business.
