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December 2023 by Ashley Seth
They always go out of their way to help!
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September 2023 by Elaine Crow
Very helpful with explaining things
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August 2023 by dparks5008
We worked with Courtney for our new policies. She was very helpful and responsive and explained everything in our policies thoroughly. Overall great experience!
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May 2023 by Marty Basso
Had a commendable experience when I challenged the office with a comprehensive set of policies with very short notice for making decisions. Within the day I had initial information...within a couple of days the task was complete. I was very pleased with the competitive pricing and the strong service orientation. Ms. Evans did an outstanding job facilitating the effort. "Thank you!"
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April 2023 by Dawn Coleman
Have been a customer of Richard Phillips State Farm for the past 15+ years and have always experienced exceptional personal service. Richard, Courtney & Virginia are always helpful.
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December 2022 by Nick Booze
Virginia was super helpful! She was able to guide me through a reassessment of an old claim which led to a refund and potentially a lower insurance rate. She also set me up with insurance for an additional vehicle to my policy. Very fast, friendly and conscientious regarding my financial well-being. Top-notch service for sure.
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July 2022 by tyler golt
Working with Courtney at Richard Phillips office for State Farm was a wonderful experience. She answered all my questions and worked with me on what I was looking for. We switched form another insurance company and wanted to ensure that we were getting the best for our house and cars. I am very happy that we made the switch. Courtney and the team gave us wonderful customer service and that mattered a great deal. I am excited to work with the team at Richard Phillips State farm office for many years to come.
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June 2022 by Warren Edwards
Richard Phillips office (Sate Farm ) has always been incredible to work with and when you have to deal with MVA you definitely need Courtney and Rachel. Thank you both so very much you are both Amazing.
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June 2022 by Chris Moyer
I have had all of my insurance policies with Richard Phillips office for almost 30 years. He is a great person that believes in customer service and delivering the best policies to meet your needs. I have had the pleasure of working with Rachel, one of their team members. She is one of the best to work with. Quick turn around on requests, positive and upbeat, great person to work with. I could not compare this group to anyone else because I haven't been with anyone else. Why should I when I get everything I need in one spot. I would recommend Mr. Phillips and his team to anyone.
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June 2022 by K Stacey
I reached out to Rachel for a quote on auto, home, & ATV insurance just before purchasing a new vehicle in 2020. Not only was she professional, polite, and knowledgeable she also saved me over $650 compared to my previous insurance company. To say her and her colleagues go above and beyond would be an understatement. From “normal” insurance calls to check ins and policy reviews they on are their A game. I without a doubt recommend giving Richard Phillips and his team a call, you won’t be sorry!!!
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May 2022 by Kelly Hayden
Courtney is awesome! She was very helpful and attentive to my insurance needs. The bonus is I'm saving money since I switched to State Farm. If you haven't yet, do yourself a favor and get a quote. Can't beat the prices or the wonderful customer service!
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May 2022 by ben kane
I got a new plan and I was under the impression that progressive had given me the same rates at 100$ less that what I was paying, they called me and asked to see my new policy and informed me that I was lied to and helped me reinstate my policy
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May 2022 by Stopz Me
Rachel is so helpful and answers all the questions I have ever needed!
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April 2022 by Shore Sports
Rachel saved me over $800 a year on my insurance profile, despite having TWO teenage drivers. As for her service, I had a windshield issue and she took care of everything. Very convenient and very satisfied!
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July 2021 by Gail Ferguson
Always pleasant and helpful. I called just today to transfer my old vehicle off and put my new one on. Took less than 15 mins