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September 2023 by Eriberto Gonzalez
Great service and attention to customer service. I always use the concierge vehicle pickup and delivery service which is so convenient and time saving. They always accommodate to your schedule.Services: Air & cabin filter replacement
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September 2023 by Michael Beard
Arrived on time and was greeted and promptly admitted. Texts kept me up-to-date with the progress of work on my vehicle and everything was done within one hour.Services: Vehicle Inspection
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August 2023 by Jesse F.
I want to start this review by saying the people at koons can be very pleasant and easy to get along with. Bought a used suv from there couple months back less then 5, bought the suv before they had the chance to get it inspected, over a week later i finally get it. Gentlemen after some dispute delivers it to me at my house. When we looked at the suv the headrest on the drivers side was activated and needed to be replaced ( part of the suv's safety features). When the suv was delivered the headrest was still deployed and they left it with no regard. 3 months later i got a head rest after they had me go to a dealer near me and get a price and they would pay me back. Service department over tightens drain plug, i try to have the oil changed at a dealer near me and they say its so tight they dont want to mess with it. I take it to koons easton and of course its not there fault and they tell me theyre going to take care of it since we paid out the ass for the warranty except they dont and after the work is all finished the bring me the bill and say well we preformed a service and we need paid. You were paid we when paid crazy amounts of money for an extented bumper to bumper engine and drive train. But watch out everyone that doesnt cover a drain plug and an oil change cause they over tightened it. Then told me what size the bolt was and what they believe happen and they dont even know what size bolt is in the drain plug and they replaced the oil with the wrong oil. Its on the cap and in the book. I have the paper stating what oil they replaced it with and its dead wrong
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August 2023 by Tye Webb
We were extremely pleased with our sales experience at Koon's Toyota in Easton. We had shopped at another dealership, but we're not comfortable with their sales tactics. That was not the case at Koon's Toyota. We felt at ease, comfortable and were very pleased with the purchase process. Rob, our sales representative, was patient professional, kind, and very conscientious. He went above and beyond to find the Tacoma that we were looking for. Max, the Sales Manager, checked in on us to make sure that we were well taken care of. Brad, the Finance Director, made sure the the paperwork went as smoothly and as painless as possible. We can honestly say that this was the BEST vehicle purchasing experience that we have ever had. We would definitely recommend Koon's Toyota in Easton without reservation and will certainly shop there again.
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August 2023 by Katie Cook
Charlie was courteous and helpful, communicated clearly to me what repairs were needed, and contacted me by phone and text for updates on my car while it was being worked on. Caitlin (uncertain of her name’s spelling) was friendly and fun to talk to, and she found an empty office for me to give my baby her bottle. Everyone else I spoke with was kind and helpful. Not to mention, there’s a phone charging station and complimentary coffee! Who wouldn’t love that?
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August 2023 by Jean Small
The service writer was extremely friendly and helpful. My car was serviced quickly and the service writer helped me with issues concerning my phone hooking up to the cars information system. I really like this car dealership.
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August 2023 by Marsha Legg
Best car buying experience ever!! We visited lots of dealers while shopping around, and this place is leaps and miles above the rest. Everyone we dealt with was extremely knowledgeable and friendly and I absolutely love my new Toyota Crown!
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July 2023 by Victoria S
They changed my engine oil, performed a tire rotation/inspection and even fixed an active recall on my car. Staff was friendly and everything was done in a timely manner. Colin was great, thank you!Service: General repairs & maintenance
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July 2023 by Cesy Valdez
They did an awesome job and I loved that they keep me updated all the time by text and also I did a last minute appointment and they were so helpful. I definitely will go back. Thank you Koons Easton ToyotaServices: Electrical repair
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June 2023 by Melanie Pierce
Made appointment to have a recall service done. Got there and they said there was no one there certified to do it at that time. Why was it scheduled for that time then, or why didn’t we get a call to reschedule?They then proceeded to try to sell us tires we don’t need yet and took over 2 hours to just change the oil.
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June 2023 by M.A. Carpenter
Good diagnostic work on older model Highlander; resolved problem, efficiently, and with less expense than anticipated. Derick, the service associate, was extremely helpful in sorting through possible solutions. The concierge service was very helpful, as we only have one vehicle.Service: Auto engine diagnostic
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June 2023 by Michelle Miller
The Service department is by far the best. I was treated with respect and professionalism. This is very important to me, since I don't have any car knowledge. Thank you Derek and team.Service: Oil change
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May 2023 by matt Foley
Love this location in Easton. The employees are always friendly, informative and willing to assist with any concerns you may need answered!! If your looking to buy a Toyota or just have service done on your Toyota look no more this is your place!Service: Oil change
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May 2023 by Damon Hostetter
Upon arrival informed service manager I had appointment later in morning and inquired how long service was estimated to take. Was told 1 hr - 1 1/2 hours. Service took over 2 hours and I had to make my concerns known a couple of times to move things along. Work performed was simple and seemed to be done properly but was more expensive than could have been performed elsewhere.Services: Auto engine diagnostic
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April 2023 by Barbara Richardson
Purchase of my new Toyota Corolla.Keith was Fantastic to work with. Made the purchase of my New Car very Pleasant.Keith was extremely knowledgeable and Professional. As well as everyone else involved.I would definitely recommend Koons of Easton to anyone in search of a New or Used Car or Truck.Very Satisfied with Service received.Barb Richardson
