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December 2023 by Christopher Buckingham
The cashier at the register today was extremely disrespectful, and commented on my family, and was derogatory and rude. I won’t be returning.
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September 2023 by Stephanie F
I've been to this store dozens of times, but today was an exceptional experience. I was fortunate to meet Joan who readily greeted me as I wandered endlessly looking what for what brought me in.She directed me to exactly what I was looking for, requested assistance to help me load up my heavy items, and all while she was hours past the end of her shift.There is a lot of teamwork and everyone is invested in the customer experience. This is very unusual in today's retail environment, unfortunately. I'm sure they're short-handed but you'd never know it. She even mentioned how great of a company TSC is to work for!I highly recommend checking out this location!Thank you for your help, Joan & team!
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August 2023 by Nicole VanDoren
My son was driving through Easton after dark last night and ended up with a flat tire. As luck would have it, he was able to pull off the road into the Tractor Supply Parking lot. He’s a relatively new driver and this was his first flat tire. He went into the store to see if they had tire irons as he couldn’t locate one in the car. The assistant store manager, Frank, not only helped him change his tire - but made sure the rest of his tires were full of air and gave him advice about driving on a spare donut tire. Frank treated my son like family, wouldn’t accept a tip when offered and made sure he was comfortable to get back on the road.I can only image this level of service to his actual customers inside the store is exceptional as well.As a mother who was hours away from her child in need, it was so comforting to have someone like Frank ready and willing to help out! Kudos, Frank!!
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August 2023 by Griffin Van Doren
Frank was great! Couldn't thank him enough for his help with my car.
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July 2023 by Tack_ Driver
Worst customer service ever! Understanding I arrived near closing time. I went for a specific item and was approached by an employee that had no interest in helping but rudely tapping his watch reminding me it was almost closing time.Having found the part I needed he approached once again minutes later stating “ times up he’s not waiting any longer and he will not be checking me out, it’s not his fault I arrived at 9” He walks away commenting to another employee “These motherf***er’s” Complaining he has an hour ride home continued making rude comments as I left. I have never experienced such poor customer service or been so insulted in an establishment I frequent. That will be the last time I ever go to the easton site!
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June 2023 by Dan S.
I recently bought a husqvarna 450 chainsaw. I bought it off the shelf used and as is. When I got it home I found out that the oiler was not working properly. I was worried that since I bought it as is I was out of luck. $400 down the drain ( short of repairing it). I brought the saw back and they took the saw back no question asked. I put that money towards a brand new 450. It runs like a top. Also they gave me a pretty nice military discount. Couldn't ask for a better experience.
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May 2023 by John Campbell
My wife visited for the first time this morning. She had such a great experience she insisted we go back tonight.Brandon, Frank, and Mitchell were amazing. They take the time to develop relationships with the customer. Their enthusiasm, charisma, knowledge and personal expertise on a variety of relevant topics and products builds your confidence as a patron. 5 star customer service.Those guys ensured that we will be life long customers
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September 2022 by Steve
Had a problem but the manager did what she could to make it right.
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August 2022 by David Wood
Great place to find your farming supplies. This is also for the homeowner who needs a better quality tools to work around the house.
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July 2022 by Jim Mowbray
What can I say. It's tractor supply. Surprising variety of products for suburban, rural and farm lifestyles. Always friendly and fair if not superior pricing. Beats the hell out of Lowes for comparable products. Took me a while before my first visit, now it's my first stop.
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July 2022 by Steven Effland
Very helpful staff in loading the horse stall mats into my truck.
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June 2022 by CL M
We were looking for a specific lawnmower. A store in DE wasn't helpful, online support couldn't help and Cambridge MD wasn't really interested in helping customers. So we ended up at Easton MD location and once again they didn't let us down . Easton MD location bends over backwards to help customers. Joan (cashier)was great, helpful and we knew she cared. Jordan (mgr) really showed he was there to take care of his store, business and customer - not always an easy balance. Because of Joan and Jordan, we've bought our third lawnmower from tractor supply and will send everyone we know to Easton for great service and customer care.
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April 2022 by Aaron Tankus
I love this store. I could spend hours thinking of stuff I can use around the house. all employees are very friendly and make you feel like family. I think I need to get a part time job here lol.
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April 2022 by T C
Come here all the time but seems newer staff very unprofessional. Alot of cursing in back of storage area we can hear in the front of store. So me and my child who heard the f- bomb decided to leave.
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March 2022 by Wayne Davids
Shop here regularly - choose it over other big box locations regularly and am always happy with the service. Someone is always available to answer questions and there is never a wait to check you out. Best of all? No on is pushing me to do self-checkout, in fact they don't even have it.
