Giant Food is a neighborhood grocery store that aims to deliver selection, quality, and value. It offers great Bonus Buy deals, along with safe curbside pickup and convenient contactless delivery. Customers can shop online for coupons and loyalty rewards. Many find it a pleasant shopping experience with easy parking and available carts. The store is described as great, with great fresh and baked foods. The selection is always great, featuring good produce, great prices, and it is always stocked. Multiple reviews highlight that the employees are very friendly, helpful, kind, sweet, and knowledgeable. One customer notes the management is responsive and caring when issues arise. However, some frustrations exist. Management closed one of two entrances, so there is currently only one way in or out. The newer self-checkout system is very sensitive, often requiring assistance. Signs stating item limits for self-checkout are not always followed. While quality is generally good, there have been isolated but serious incidents of expired and spoiled food items, including moldy pizza and bad steaks, which the store has worked to address.
