-
September 2023 by Google user
Ben has come out to put in two systems for me now within the past 2 1/2 years and is the best in the business! My German Shepherd can sometimes be nervous and reactive around strangers and he is always so good with her. I highly recommend him for any and all of your invisible fence needs!
-
September 2023 by Joseph D
Very professional tech support Andrew Condor is a life savor.\nI recomend using Invisable Fence Brand of Bay Area for your needs.Came out next day for repare and on time.\nVery satified
-
April 2023 by Atit Pandya
The phone call to request service was handled by a lady named Valerie. She was nice and helpful. Though the wait time was a little slow, especially to get an initial contact. But that's probably not on her. She worked in same day service which worked out great.The service tech, Denard was awesome. Very professional, courteous, and cool dude. He was very helpful in solving my issue and leaving me off in a better state than I was. He is knowledgeable and went the extra mile.Service: General repairs & maintenance
-
December 2022 by jeff s.
Anyone that is contiplatimg using this company ...dont Go to Dog Fence Maryland Better product and much better service !!! My two neighbors have switched as well and live Dave at Dog Fence !! Nationally fence is okay. But what Dog Fence offers is so much better a product. Easier to use and so much better product . I have threw dogs!!! Big dogs
-
October 2022 by Robert Ehrhardt
Great experience from day 1. From the initial visit to any help needed every person I have talked to has very knowledgeable and helpful. Fred Brown was my last trainer and his knowledge and helpfulness was greatly appreciated in the training process.Services: Dog fence installation
-
September 2022 by Mike Anthony
My trainer Fred Brown was super patient, knowledgeable, and extremely thorough with the final day of training. Fred literally brought another dog with him to help my dog learn to respect our boundaries under any circumstance. As with anything customer service and detailed instruction is greatly appreciated and in this case necessary. There's no way you can learn your equipment and technique without detailed instructions. I'm thrilled to report Fred Brown not only impressed with his training ability but literally is the reason I would recommend this company over any other. Thus my 5 star review was well deserved!
-
September 2022 by Bryan
Invisible Fence has and continues to provide phenomenal service in regards to the buried line sensor to keep my dog inside our yard. It has worked so well, and was so much cheaper than going the route of having to install an above ground fence. Almost a year out since our initial installation, our dog started to cross the line due to our neighbor getting a new dog. The company sent out a fantastic technician (Pavi) the next day at no cost to help up the charge on the collar a bit, and to help with additional invisible fence training with my dog. Pavi was extremely helpful and informative, and he even brought his well trained dog Caesar to help with the training. I rarely take the time to give reviews, but my experience with Invisible Fence and their technicians has been such a pleasure, I felt the need to write a review.Services: Dog fence installation
-
August 2022 by victoria hoffman
We just had our Invisible fence installed and we are really pleased with it. Nicole sold us the fence and was professional, friendly and informative. Scheduling was quick and painless! Ben installed the fence and has handled our dog training as well. So far the dogs are enjoying exploring the yard and are responding nicely to training. Ben is an experienced trainer and has been great to work with.Service: Dog fence installation
-
August 2022 by Blake Phelps
We have invisible fence in both our homes and Ben installed both of those systems. He is polite, timely and the most diligent person I’ve had work at my home. I would and have recommended Invisible fence to my friends, family and neighbors.Services: Dog fence installation
-
August 2022 by cy A.
Couldn't be happier having my 2 large dogs contained. Nicole really helpful in explaining options - not pushy, just fun and informative. Rick VanBlargan installed the fence and trained me and the dogs. Super helpful and not condescending concerning my lack of technical understanding or my lack of dog training abilities. I am really pleased.
-
July 2022 by Margo Cook
We called them to get an electric fence quoted, and Ben Heffner was the rep assigned to us. He showed up on time, was super helpful and professional, and was great with our dogs. He was the reason we didn’t quote this out to any other company, and requested that he personally install and train our dogs. He was kind, thorough, knowledgeable, and went above and beyond to help us ensure the fence was working for each of dogs, who were both different personalities and sizes. We had such a good experience that any time we needed help again with our fence, we requested him personally. Every company should have a representative like Ben as we will be lifelong customers thanks to his great service. I highly recommend!!Services: General repairs & maintenance
-
July 2022 by Chrissy McWilliams
Ben helped train my dogs and I can’t speak more highly of his service. His ability to connect with them made the training go quick and smoothly. He is a dog whisperer! Our family is now able to be outside with our dogs and enjoy being together.Services: Fence installation
-
July 2022 by jennifer christie
Van was extremely knowledgeable and efficient. He worked really well with our dog and was meticulous in his installation of an invisible fence in two different yards. He checked in and offered guidance as we trained our dog. I highly recommend this product and this team.Service: Dog fence installation
-
July 2022 by Tim Keagy
The installer and trainer Ben came out to our house. He was fast, the work was clean, and when he left you couldn’t even tell he had buried a line in our yard.Ben was also in charge of the training sessions. He has been back 3 times making sure that we were satisfied and that the dog was 100% contained. What I really liked was the way they go about the training. They don’t just turn the fence on and let your dog get shocked and walk away. Instead they set the fence very low. It was adjusted over 3 training sessions to where it is now set perfectly. The dog is not afraid of the line, however she is aware of it and knows her boundaries. I love giving my dog run of the property without having to apologize to my neighbors for her crossing the line.One important thing that I had forgot to mention, the sales person Nicole was super knowledgeable. Both Nicole and Ben arrived on time as promised to every meeting. This is the third invisible fence that we have had installed by this company. I could not be more satisfied with the product or the entire experience. Thank you Invisible fence of the Bay Area!Tim KeagyStevensville, MDServices: Fence design
-
July 2022 by Gwen bautista
The installation provided by Ben Heffner at Invisible Fence was very thorough. Ben was very professional and he impressed me with his knowledge of the fence and he showed me how to train our puppy. He took his time to make sure that he answered my questions or any concerns. He followed up with me the week after the installation to ensure that things are working out okay.I also like to add that Invisible Fence’s process from the prompt onsite survey, in-person approach and scheduling (provided by Nicole McCarver), installation and training (by Ben) were all excellent. I also used their customer support one time and they resolved a minor schedule change. We are overall satisfied with the service, support and the work that they provided. For installation I highly recommend Ben.Service: Dog fence installation
