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October 2023 by Niasia Roland
This was my first visit to Mona's. I found their Instagram page and fell in love with their nail designs. Everyone was kind, nail tech was fast, efficient, friendly. I showed her a design and she did wonderfully with my fill-in and design. I was 3-4 weeks past due smh she HOOKED ME UP!!! Definitely coming back to do a pedicure and bring my mom too.
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October 2023 by oluranti omoyeni
The owner Ms.Mona,her husband and Ms.Sue the person who usually does my nails are all exceptional and always nice.They care about the work and their customers.I have seen customers who get very rude and mean to them but they still manage to exude care and kindness. I have been going to this salon for 4years and found them after trialing other places in the area. I am always happy to come back when they are busy but I won't go anywhere else.Thank you, Ms. Sue and Ms.Mona for always being accommodating. Always great service.
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October 2023 by Bekah Askew
Terrible customer service, waits late to set up wax machine, doesn’t tell you true time to begin your nails, acts like people don’t exist. I pray the Lord gives you all a better attitude or lives will crumble, only one that is kind and honest is aunty
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October 2023 by Michelle Smith
I sat in there for over 45 minutes and then they had a wedding party come in who was already scheduled and then they told me sorry we can’t service you horrible customer service
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August 2023 by Sarah Reynolds
In and out quickly and nails done nicely. The prices were really good too compared to some places now a days
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July 2023 by gacha pyro
Lady does a great job on my eyebrow and lip waxing. She takes her time and makes sure it looks good. Alot of other people hurry up when they wax eyebrows
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June 2023 by Google User
Just needed a soak off and all the stylists were very fast and friendly. I can't wait to return for a proper nail service :)
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May 2023 by Danielle Smith
Every time I come here there is always a long wait, whether I call ahead or not. like who wants to spend 3 hours of their day at the nail salon to get a fill. They need to be honest with the customers when people walk in and tell them how long it’s going to be, you can’t just expect people to wait 30 mins every time they come in to even get started on the mail process which already takes forever. If you let your customers know that it’s going to be a few minutes then they can plan accordingly and not feel the need to leave a bad review.Services: Dip powder
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May 2023 by Erin Mellarkey
Soooo happy with my birthday nails! They are beautiful and there was so much detail put into making them evenly shapedService: Acrylic nails
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March 2023 by Tonya Berman
Need more nail techs, it’s silly. I’m use to being able to walk in and get my nails done. The whole appointment nonsense is losing them customers. If I come in first don’t tell me about a appointment you might have in a couple of hours. They may not show up and you just lost a customer for a possible appointment. They don’t have the business sense like all the other nail spas. And it’s not like their the best out their. So no need for the pretense of appointment.
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March 2023 by Kay W
Everytime I come the older lady, “the mother” looks at me with disgust, it makes me feel so uncomfortable today was the first day in months since I’ve been back. The father is nice but he must up my toes and honestly I’m a bit upset because I still paid and was nice about it. More mad I have to go somewhere else to redo my nails & toes.Services: Nail extensions
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March 2023 by Bunmi Adegbesan
The best in Edgewood area, one of the top on the list in the whole Harford County. I love them all especially the mom … she’s so knowledgeable, professional and sweet .-DUBAI-
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January 2023 by Kayla Glassman
I went to get a soak off from nails I didn’t like from another place.I had so wait about an hour but I was very satisfied with my nails. I believe the mother worked on my nails, she did an awesome job. Because of the wait I was going to be late picking up my daughter, so Mona painted one hand and the mom did the other. They’re both very sweet.Definitely will be going here from now on.Service: Acrylic nails
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January 2023 by Tracy Manns
I got a pedicure. Was first one in the building. She started doing my feet then someone else came in and she stopped doing my feet to do someone else's nails that she was telling them they were late for their appointment. I wanted gel polish on my toes and then I waited 25 more minutes until the guy came in to finish my toes. I said I bring my own polish and he said because it's gel it's gonna cost me $20 dollars more!? no thank you! Just clear or no polish for me. I'll paint them when I get home.
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October 2022 by Carissa Xx
Terrible customer service, made an appointment and the day of appointment I get turned away after waiting for almost an hour due to scheduling conflict on their end. I refuse to be serviced by the husband because of three prior incidents where he did a horrible job on my pedicure to the point another worker had to start it over. Disappointed in this shop and their lack of timely communication.
