Capital One Bank is appreciated for its friendly and welcoming staff, especially at this branch. Customers value the helpfulness and patience of employees, such as those assisting with account setup and transactions. The staff are polite, quick, and respectful, making customers feel comfortable, even with children present. While many transactions are done online, customers still visit the branch for specific needs, and they find the tellers accommodating and efficient. The ATMs are in good condition with responsive touchscreens, enhancing the banking experience. Overall, the branch is recognized for its kind service and a welcoming atmosphere that stands out in the community.
We were there to make 3 accounts and associate Steven was very patient and helpful. Thanks for amazing service Steven.
January 2024
2024: (have not visited branches) CapitalOne customer services is no longer friendly and became biosed and hard to talk with, after new branches opened around town. I closed my card with them after 25+ years.
December 2023
These days, most of my transactions are online, but in the last few days, I had come into the bank because of the type of transactions I was making. The Tellers here are polite and willing to help. No complaints from me.
