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November 2023 by Rochelle Soetan
How was my experience? Horrible. I was in the establishment much longer than I needed to be, while following up on reserved unit. The gentleman, Richard, was kind, but unfortunately did not know how to do the job. Constant mistakes. Constant phone calls to his colleagues to auto-correct said mistakes. My husband and I waited patiently. Please hire people who are trainable and coherent. These kinds of experiences are not conducive to anyone's day! Please and Thank you.
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November 2023 by Kathy Campbell
Extra Space Storage is the best! They have the lowest prices and a clean facility. Best of all my service representative Khadijah was excellent! She explained what the specials were, how everything works, answered all my questions and very polite!
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October 2023 by Brittni A.
Khadijah was very helpful and informative! She let me compare sizes of units to help me determine which one was best suitable for my items! A true asset to the team!
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September 2023 by Caleb Brooks
I was so pleased with the service I received from this business. Khadijah Khan went above and beyond to help me find the perfect option for my situation ” “I was very impressed with the outstanding customer service I received. Khadijah made my visit very pleasant with her knowledgeable information and accommodations.Khadijah is very trustworthy, intelligent, responsible, and very well mannered. I plan to be back in the future thank you so much for having staff like her in the office.I also will refer my colleagues to Extra Space storage Thank you again for excellent business and overall a good experience.
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September 2023 by Melissa Miller
I’ll give 5 out of 5 rating for the location at 6300 Washington BLVD. The manager named Kadijah is very knowledgeable, professional, and pleasant. She made the process for storing my items very easy.
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September 2023 by Swayze Malone
This is the best extra space storage I’ve ever worked with & I have been working with them for many years. Miss Khan was very helpful and took time out to make sure my reservation was set up properly. Excellent customer service!
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July 2023 by Forrest Weaks
I really enjoy working for Spiff but my most enjoyable moments were with Jessica (manager). This young lady went out of her way to ensure we had all we needed. Because of her leadership my transition was so smooth.Thank YouJessica from Forrest@SpiffContracting
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July 2023 by Laser
Jessica was so helpful! Very optimistic about renting here!The unit I rented ended up being too small for all my stuff, so Jessica helped me with a second unit and she was nice enough to waive a large fee for me! She’s so sweet. I see why she stays super busy.
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June 2023 by El Sherman
The staff at this Extra Space location provided exceptional customer service, with reminder calls at times when I was home convalescing as well as when I had questions when I was on site. The facility is always clean. This is a very professionally managed property. I would highly recommend it to anyone needing small or large air conditioned units.
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June 2023 by Andre Lewis
This location is very clean and accommodating. The property manager Jennifer has some of the best customer service that I have encountered. She is always willing to help and makes your experience at extra space, second to none.
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May 2023 by Carissa Tregub
I love the staff! Zoe and Jessica are really cool! Great customer service, above and beyond, staying after hours to make sure I'm good and I understand everything. It's really refreshing dealing with sweet people in a selfish-bad-attitude-dominant world. They work hard and do a really good job keeping the place nice and clean, it's actually impressive. I love this storage!
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May 2023 by Ellyn Atkinson
The facility is spotless! I love the way you can drive up to the doors with your car, punch in the code, and be steps away from the elevator. The lighting is excellent and they had ample carts. I've been happy with the manager and her help as well! Great place!
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May 2023 by Tye Saunders
This is Amazing location. Jessica the manager is great and honest. Very upfront about fees and storage. She helped me get settled in to my unit. The office and building is very clean. If you thinking about getting a unit don't hesitate to call and ask for Jessica.
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May 2023 by AISHA MASON
Jessica was very helpful, knowledgeable and quick. I was able to get my unit finalized while on my lunch break. Jessica was able to answer all of my questions. I especially like the fact that I did not have to go in and take time out of busy schedule to go sign paperwork and get my lock. This is not my first time renting with Extra Space and every time I’ve always had a great experience.
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April 2023 by Rogelio Barrandey
I had a fantastic experience renting from Extra Space Storage, and I wanted to give a special shoutout to Greg, the customer service rep who made everything so easy and smooth.Right from the beginning, Greg was incredibly knowledgeable and helpful. He patiently answered all my questions and made sure I understood everything about the rental process. He also took the time to understand my specific needs and helped me find the perfect unit for my belongings.Once I rented the unit, I was impressed by how clean and well-maintained the facility was. It was clear that Extra Space Storage takes security seriously, and I felt confident that my belongings were safe. Greg also made it easy for me to access my unit, and I appreciated his clear and simple instructions.Throughout my time with Extra Space Storage, Greg continued to be an incredible resource. He was always available to help me with anything I needed, and he was genuinely interested in making sure I had a great experience.Overall, I can't recommend Extra Space Storage enough, and I'm so grateful for the exceptional service I received from Greg. It's clear that Extra Space Storage cares about its customers, and I'm happy to be one of them.
