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March 2024 by Lucas Bonney
Very impressive grocery store! As I shop there mainly they have so many options and produce options there can be. What makes me love Giant is that the Deli where you can get your custom meat, cheese, and pepperoni the staff are amazing! They always treat me well and are always polite no matter the circumstance. I love this grocery store and definitely recommend this place!
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March 2024 by Bharat P
Spacious, lots of food options along with groceries.
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March 2024 by Jatin Parmar
Wide verity of options are available, specially after renovations last year! I like to go here for groceries and able to find other stuff.Only issue, the self checkout only allows /0 or less items but they may have to keep it that way! But my favourite grocery place
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January 2024 by Tolulope Olusanjo-Kehinde
Giant Food Market's 'Scan-As-You-Go' feature has revolutionized my shopping routine. The ability to scan items while browsing makes for a faster checkout, and it's become a significant draw for me. While Giant isn't my top choice for groceries, it's a close second due to this innovative feature. The store's variety is impressive, and navigating through aisles feels straightforward. However, occasional hiccups in the scanning process can be a bit frustrating. Despite this, Giant's convenience and decent selection consistently bring me back for a stress-free shopping experience.
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January 2024 by Chris Stubenrauch
I don't like shopping here. The store is typically crowded, prices are high, and by far and large, the worst part is the self-checkout area, where issues are so common that I expect to have them when walking up. The machines 1) don't have enough room to place more than two bags 2) constantly reminds you to place items in bags if you don't bag your item within 0.4 seconds, and 3) automatically calls a person over when you scan fruit, forcing you to place the item number in. I'm a perfectly capable human being checking out my belongings at Safeway, but I'm treated like an idiot at Giant, and it's embarassing (and a waste of time and money) to have the machine force a human to assist me when it's not needed. Giant as a company and not this particular grocery store needs to do away with checkout machines that come pre-loaded to not have any trust in humans, because I feel insulted to shop here.
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December 2023 by Jamal Hasan
The seating arrangement at the Starbucks need remodeling. It seems it is only serving the purpose of the employee, who enjoy their break times. There could be more small tables with one or two chairs so that customers can sit in privacy. At the moment the Starbucks sitting are is hardly customer friendly.
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December 2023 by Tom McGuire
Giant has really gone downhill. Maybe everything is going downhill. I love self checkout, but since the shoplifting has gotten out of control, the sensitivity on the bagging area has become almost unusable. I saw a woman get caught trying to steal items that she hid under bagged items in her cart tonight, so i know the problem is real. I really don't blame Giant. I blame the people in the community who ruined it for everyone. I just changed my rating from 5 stars to 3.
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December 2023 by Len Fusillo
This place has outrageous prices, the only time I buy something there is when it's on "sale" and then the item is usually ransacked and gone. I don't know how anyone can afford to shop there full time. Lucky for me there's a BJ's down the road a bit, otherwise I would go broke spending money to eat.
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November 2023 by Nancy Pfeffer
Going to the grocery store used to be a pleasurable thingNow the fruit and vegetables are terrible. The meat is expired, and you ether have to check yourself out or do the bagging, as the cashiers won't do it. Prises have sky rocketed and service is terrible.
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October 2023 by Erin Simpson
Very smooth and kind employees! The pharmacy is a nightmare! We stopped going to the pharmacy because it was the worst I’ve ever been to. It was a nightmare dealing with pharmacist who’s job is to run insurance and fill prescriptions but they make up their own rules. Lies, rudeness & constant threats if you don’t like it go to another-so we did!
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October 2023 by Nique Hawks
I love the variety of products, produce/ vegetables, poultry, seafood Etc. Cleanliness it's on point! Very professional,respectful & kind employees. The evening shift employee CJ is awesome! Both of our sons & my daughter attended Howard County's OMHS!
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October 2023 by Steven Caruso
Nice enough inside, but more and more problems over the last several years. They have been pushing self-checkout, of course, but they are often malfunctioning and randomly select people for bag checks, both of which are annoying when you just want to buy groceries. It leaves your waiting for assistance that is not always available.After their moving to self-checkout they must have started having a lot of theft, because they then limited it to 20 items, though they still don't have enough normal checkout lanes, so you're kinda stuck either way. They also locked one of their doors, so there is only one working entrance, which is potentially unsafe, certainly inconvenient, and a very poor look, indeed.The item selection has decreased, but I think that is normal for Giant, and was happening pre-pandemic. Probably cost-cutting.
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October 2023 by M H.
The worst customer service ever. The people at the self checkout area should know how to help the customers while the machine asks for help required. My clipped coupon didn’t work and the lady could not help me. Even showed a very rude attitude. Giant should focus on improving client behavior.
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August 2023 by Jon
Never a problem. Employees have usually been agreeable and immediately helpful. Today I couldn't find the produce option for "yellow peppers". The attending employee walked up and nonchalantly typed in the exact code for the yellow peppers from memory.
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August 2023 by Michael
I go to this Giant now instead of the one on Centre Park Drive. It has been newly renovated and is always clean and stocked. Giant has done a great job with the renovations and new management.