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March 2024 by Kathy Couser
It's been years since I used this ups store, my previous experience - it was crowded and understaffed . I begrudgingly went today to mail a package and the store had several customers but the team working had such great energy! They seemed to WANT your business. I hope this is the new normal for this store, we need them in our community.
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March 2024 by Alexx Phoenix
This store is always well staffed with helpful, courteous folks. I get in and out quickly, no fuss, no muss.
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March 2024 by Amol
Lack of willingness to answer questions in a polite way.
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March 2024 by Carl Whitehead Jr
I have dropped off hundreds of packages at this location over the years and they always do their best to help me. The staff has have a lot of turnover in the last couple of years but they still manage to maintain a professional atmosphere.
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March 2024 by Stephens Jeff
Needed to return several items and had a print job. Received fast/efficient service. Much appreciated.
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March 2024 by Arina Chursina
The man that worked there today around 2-3 was so attentive and helpful. He anticipated my needs and helped me out thank you so much. He really turned my view around this store because previously i dreaded coming here today due to an employee not being very helpful yesterday and I am happy to see that there are employees willing to help .
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February 2024 by Carol Berlett
I had difficulty printing a return label at home. The UPS site said they could help me. Also it was my understanding that UPS would package my return item. The clerk at UPS said they couldn't print my label and told me to make sure I packaged the item myself. Person was not courteous in any way. What has happened to customer service???
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February 2024 by The Kaptain
I didnt catch the guys name, but he looked to be the only one working.Its Jan 24th at 2:45 in the afternoon, so hopefully it narrows it down and my man gets some recognition.An absolute pro
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February 2024 by Cathy Lumi
Small, convenient, fast service. Great people and plenty of parking. Convenient self scan for Amazon returns saves time waiting when there is a line! Also very good at packaging and mailing specialty items. I love this place!
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January 2024 by Brandy Wallace
Staff are always kind and helpful. Thank you for providing efficient service with great personality!
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December 2023 by francine owens
The efficient way in which the employees were able to multi-task with the various customers and got them waited on by instructing them on how to use the customer service machines for the return packages for Amazon.
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December 2023 by Confidence
Great experience at this location! Staff are always friendly and efficient under normal circumstances. Love that they are open 7 days/week
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October 2023 by Wynette Jones
My company has had a mailbox at this store for several years. The staff are always helpful and friendly. I appreciate that you can call and they will check your box. Highly recommend.
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October 2023 by Shahid shaan
No wonder y this store has a bad reviews . They are not helpful at all in case your package got lost or damaged. Especially if u loose ur receipt they never give u a reprint. I don’t understand why it’s hard for them to reprint a customer transaction receipt. Went their 4 times to file a claim my package got lost but No luck . They are putting you off instead being helpful or guide you.They need better training in my opinion to run this franchiseFinally other UPS location help me to file the claim.Thanks for them
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October 2023 by Jeffrey Schultz
Wonderful helpful and cheerful staff, the store owner Rob, as well as Erica, Brandon and everyone else here makes this a friendly, helpful place to handle your shipping and business needs. I'm a longstanding customer always happy to have the benefit of this store and staff to support my business.
