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December 2023 by Doa Al
Only have good things to say about everyone here! Every time I come in they people are professional quick and helpful. I also like their drive through atm machines
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October 2023 by Devell Melton
BANKERS BRUSH ME OFF,BECAUSE THEY DIDN'T WANT TO WORK AND WERE SITTING AT THERE DESK DOING NOTHING, I HEARD THE MANAGER(EMILY) ASK THE GUY WAS HE AVAILABLE AND SAID HIS CANCEL, BUT BACK AT 3:00 WHEN IT'S 12:00,IT'S SEEMS AS IF THEY DIDN'T WANT THE BUSINESS WHEN HAVE BEEN WITH YOU'LL FOR OVER 15 YEARS.
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September 2023 by Mario R. Ortiz
Went in to get a document notarized that was under my name and my wife's name and was denied this service by the branch manager. She said we both have to be Wells Fargo customers in order to get the service.Although we have our Car financed through Wells Fargo (both our names), a line of credit (my name only) and my wife has a checking, savings and credit cards I guess in my case I am not considered a Wells Fargo customer. ?
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March 2023 by muhammad ansari
Today I went inside the bank to make the deposit for $300 cash.I have the debit card with me and still asking for ID.and didn’t deposit the money.
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March 2023 by Musa Towing llc1
Today I went inside the bank to deposit just $300 cash.I have my debit card with me and she still asking me my I.D.
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December 2022 by Drew Moore
I really don't like coming to this branch. Worse part of my day. The tellers act like your bothering them. Not pleasant. I'm glad when Joyce is working she doesn't make me feel like I'm a burden. Never enough staff. The rest I hope can find joy in their job because it causes me anxiety.
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December 2022 by Justin Osborne
Branches in many locations. Why is something always wrong?
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October 2022 by Gregory Sampson
Bring back lollypops for kids!
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July 2022 by Sean o
All the 1 star reviews must be people that are broke. I get prieum service here. Sorry can't be broke and happy :[ .. so me im mad rich
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February 2022 by Shivum Kumar
Went in today with my grandmother to help her take care of some account updates. Made an appointment online but was unfortunately running late by about 15 minutes. When we arrived Quyen greeted us right away and was able to assist with everything very quickly and efficiently. Thanks
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December 2021 by faysal Ali
It's worst customer service I had ever seen I thought to close my account due to their serves
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September 2020 by Andee Kim
Amazingly bad customer service. I was last in line of 6 cars, waiting for service (since customers are not allowed in the lobby due to COVID). No movement, although I saw a person in a reflective vest talking with the first car, not acknowledging the remaining cars. Left line to get some gas and returned to line. Pulled up again and was waiting behind one car. Waited for five minutes after closing, then pulled up to the transaction tube. The teller said that they were closed. I explained that I was in line before closing time but due to the line, decided to get some gas to return 10 minutes later. The manager/teller said that I was not, since she did not see my car originally, implying that I was lying. No numbers handed out, no cones placed on the last car. Accusing me that if what I was saying was true, then I should have stayed in line when she did not acknowledge any of the cars behind the first car. I requested to check the building video to show that I was indeed in line originally. Teller/mgr said that video is only for security purposes. Noted repeatedly that I was not fair to the other customers, which makes no sense since I was the last car waiting in line. Teller/mgr offered make a complaint on my behalf, since we were getting nowhere. I requested that she file that complaint. Waiting for her follow thru.
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September 2020 by akash patel
Agree with lots of comments, horrible customer service.
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November 2019 by Woodland Wilson
Excellent customer service (Martha)
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May 2019 by Brian king
This Branch has THE WORST CUSTOMER SERVICE!!! If you ever want to feel like your just another number , than this is the place ...
