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February 2024 by go charan
I found every part I needed and the team was super helpful to fix the parts
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February 2024 by Rebecca Thacker
Good help easy store to navigate
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February 2024 by Troy Baker
So i purchased something at the Elkton Autozone in Elkton and returned it at a different Autozone in Delaware.The Delaware Autozone took the item I returned and printed out a recipe saying they couldn’t give me the money to show the receipt to the Autozone in Elkton to get you refund.So I went to Autozone in Elkton and K*lly the store manager refused to give me my refund and told me to drive back to Delaware to get your money being rude and unprofessional.AutoZone is 1 chain so I can return anything to any Autozone but she refused to give me my money even after Autozone took the purchased item back . I contacted the district manager bc they wouldn’t refund my money and took the purchase item. She’s telling me to get out of her store and what it looked like was recording me with her cell phone for what reason idk. Unprofessional and a complaint is being filed. Will be doing business somewhere else for now on thanks to the unprofessional staff at Elkton Md 21921 . All happened on 2/9/24 at Elkton AutoZone. None of this falls on me and shows you how autozone does business. Remember the customers are always right. Without customers AutoZone makes no money. I guess this is why everyone is doing business on line with Amazon and other websites like that . Way cheaper prices and money back guarantee.
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January 2024 by Andy Krassowski
Understaffed and overpriced.
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January 2024 by William Murphy (Billy)
I went to two stores and both stores tried to get me the parts I needed ? Thank you AutoZone !
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January 2024 by Today is a new day. Let's enjoy it.
Great customer service from Kelly, Mike, and Abby. Good team. ?
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October 2023 by Alexis Snyder
Location has had a lot of tough spots but almost always have what I’m looking for
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August 2023 by Jim
Weird employee. Will never go in there again.
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August 2023 by No Gooters
Weird employee. Will never go in there again.
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July 2023 by Jimmy T.
I had an issue with a car battery that I bought at this location a little over a year ago. I live in Delaware so I took my original receipt to my local Autozone. For whatever reason, they were unable to verify the warranty information linked to my Rewards account and said they couldn't replace the battery. I called the Elkton location (where I bought the battery) and although they also couldn't confirm the warranty was valid, told me to come to the store and they would replace it. When I arrived, they handled the return quickly and Will (Elkton location Manager) personally removed my old battery and installed the new one. A big thank you to Will and his team!!!
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July 2023 by Ashley A. Pennington
They had the part I need and it was cheaper than the competitors down the street.
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May 2023 by Mark P. Fisher
Sebastian was so helpful, he even carried my battery to the car!
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May 2023 by Judy Teta
I came in because of several warning lights on my dash and was concerned about my 120 mile highway drive home. Josh was excellent and did all the necessary checks before he got me on my way. He was professional, helpful and highly reassuring. Definitely recommend this store!
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May 2023 by Forrest
I know nothing about an automobile other than it needs gas for me to continue to drive. The lady that took care of me seemed to know exactly what I needed and explained why. This type of service goes a long way with me. Therefore I buy all my auto needs at AutoZone.
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April 2023 by Phoebe R
The Zone rocks. Alex is the best. She was very patient and helpful when I had no idea what part I needed.
