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February 2024 by Jason Williams
Updated to reflect company’s comment: It’s not surprising that you have poor record keeping abilities. I see this has become your common excuse for honest reviews of your terrible service. My experience was with North East Animal Hospital and it was terrible. The review stands and I’d take one star off for the rude reply if I could. Take responsibility for your failures instead of lying about them openly. Extremely rude and uncaring staff. Some fat mean old lady masquerading as a nurse kicked my dog while we were there to have her euthanized. They should have euthanized that old lady and done humanity a favor instead. Avoid at all costs. Terrible place filled with terrible people
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June 2023 by Shawna Rose Brown
Sent me a cancer diagnosis, via email, on a Saturday, June 3rd, when they were closed. I have been worried sick all weekend. It's now 1130 on Monday, June 5th and I've still not received a call back after leaving two voicemails. What a disgrace.Update: it is past close of business on Monday, June 5th, and I still have not received a call from the vet. Absolutely unacceptable.Update: it's 930 on Tuesday, June 6th. Still no call back from the vet and I am left without answers on my dog's cancer diagnosis for 4 days.Update:10:30 on Wednesday, no return call. wondering how long I have left with my dog. At this point id like to transfer the care of my dog to a different vet but I can't even get a return call to send over his health records
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June 2023 by Sidney Fowler
The staff thinks it is ok to E-mail you a cancer diagnosis. No personal touch, no care. Would not recommend and certainly will never go back.
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June 2023 by Dustin Stevenson
been going here for about ten years but over the past three years prices get higher and the doctor does less and upcharge for everything now. sad used to be a great place now a money maker like vca.
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December 2022 by James Johnson
It's good to know that I can take my little man (meaning my cat), to a place and have total and absolute confidence that he will be well cared for! For example, I bought Snoop in for blood work, yet the staff took the extra time to bring to my attention a neck irritation problem Snoop was having. I like to think NEAH is Snoop second home! Very appreciative!!! ? ✨️
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November 2022 by Samantha “Sam” Reed
My chihuahua was dying and they wouldn't help me after I went there for years when Dr Jacobs had it my whole family went there for years but don't go there upset crying was a dying animal in your arms that you love because they'll look at you like you're crazy and tell you there's nothing they can do
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November 2022 by Lynn Dolly
I'm so thankful for Dr. Hanlin and her staff for the care they gave our boy Gus. During one of the hardest decisions I ever had too make, I found comfort knowing our sweet boy was in their hands. Thank you all for what you do.?
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November 2022 by Barbara Soltow
Everyone makes Buddy feel loved and special!
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September 2022 by Valerie Stacy
All our pets have been cared for here, from the first day we got a pet to the loss of our first pet. We love the Vets and staff here. In the 20 years we've been coming to see them we've had not one complaint. They are always happy to see our babies and are so compassionate and respectful during the loss of a pet. 10/10 would always recommend.
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September 2022 by jeffrey holt
The best crew around. My cat isn't the most cooperative boy kitty but these professional's certainly know their way around the wild boy with caring and expertise. Thank God.
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September 2022 by Tanya Lynn Hunter
I been taking my animals here for years. My cat Benny got very ill very fast. I didn't have to wait for a appointment they got me in right away. It didn't end well. He had cancer had to be put down. People with animals know they become part of the family. They wee so gentle and loving with him. Gave us the time for me and my daughter to decide. It makes such a difference when you leave this world surrounded with kindness respect and love. The assistant I wish I could remember her name. She has long dark hair and is very pretty. It was the way she handled benny wrapped him up in a blanket. She was amazing. It made it so much easier for benny. Today they sent us a sympathy card as well. If you are on fence about a vet. This is the place. You will never go to another vet again. Thank you so much for being in my community. You guys make a difference. You did in my family life more then once
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September 2022 by Grace Dipper
I have been with North East Animal Hospital for 22 years and am very pleased with the care and attention my pets receive. I would highly recommend.
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June 2022 by Greg Strauss
I have 4 dogs and 2 cats and they always make room for us, and they are very thorough.
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May 2022 by Jaclyn Carter Roark
Extremely disappointed in my first appointment! I shared important information advocating for my pet's care. Anything I said was shut down, dismissed or ignored as it seemed the vet had decided (prior to coming into the exam room) what medication she wanted to push to sell for my pet's condition. I specifically requested NO NSAID and the vet specifically stated to my face during the exam that the medication was not an NSAID. As I waited in the waiting room to check out, I did a quick search of the medication on the FDA website and sure enough the main description said it was by definition an NSAID. When I confronted the vet, she tried to make excuses but the bottom line was that I was lied to.I was also told that the "Main" vet would be contacting me by Thursday (when they returned) and again... that did not happen. It has now been over a week since my my dog was seen (they were also paid for the exam fee) yet my dog has been suffering without any follow up.
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January 2022 by Lacrisa Goetz
My Knoxville was suffering with cancer when we moved into this area a few months ago.took him here and I can not say enough how good the vet and staff where with him when I took him for comfort care.He past away yesterday and I couldn’t believe how much the outpouring of love for him they had. I can’t thank them enough and would recommend them to anyone looking for a vet and a wonderful staff. I will be bring my other dogs here as well when it’s time for their check up