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December 2023 by Jessica Childress
Great customer service got my product quickly
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November 2023 by Connie Lawson
Nicest people work there customer service is great
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September 2023 by JASON GRAY
Great experience. The employees worked with me anytime I needed anything
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July 2023 by Kathy Cunha
I’m STILL renting ( MY choice) But wanted new Bedroom so I don’t have a problem except wish we got a discount for being a good customer I wouldn’t care if it was a dust cloth lol . But I have rented FOR YEARS single mom couldn’t pay all at once. Now SHE has rented/ renting!! We both could use a break.. Dang whole world lol.. But their Furniture is ALWAYS NICE.. You could always order.. Big Elk Mall is where I rent from..
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May 2023 by Lauren Riley
Over all my experience has been fantastic. Sales Rep helping me was very kind and super insightful. The guys who came out to deliver the furniture were very polite, cautious, quiet and worked very quickly to get the job done. The experience so far has been easy going and friendly.
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November 2022 by Holly kaz
Keep me informed about the best deals and ways to save money and tips for everyday
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September 2021 by TD Thomp
Norm, Lisa, and the Big Elk Mall Rent-A-Center crew are amazing! They gave me exceptional customer service, high-quality merchandise/furniture, and timely delivery!! I don’t write reviews but I’m so impressed by them that I had to write this!
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September 2021 by Alan Caldwell
Great experience everytime. They do everything they can to find products that they may not have at their location so they look else where and get it also if your hurting one week with your bill they are willing to work with you everyone is very professional there highly recommend this store great experience with Desiree Norman and Lisa
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September 2021 by Andrew Plasky
There just all around amazing friendly and understanding
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September 2021 by Brittany Hill
We have purchased a few items from this store and every time they never disappoint. The manager Lisa was polite and respectful and has always went out of her way to help if needed . Not just Lisa but the other workers there have been a huge help as well ! If you need anything as far as furniture , appliances, etc go see them !!!!
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July 2021 by Paula Day
Professional polite my refrigerator went down today They were here within an hour took my old one our put new one in thank you Norman Lisa Deserve and the gang you are the best and reasonable prices
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May 2021 by brian cuth
Awesome people
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December 2020 by Zoltek Swanson
My own experience here is always efficiently handled with the most friendly attitude.
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October 2020 by Wendella Willis
Rude customer service reps, consistently hound you with phone calls to pay, great delivery drivers (only upside), management never calls you. I’m never buying another thing from Rent-a-center and I make a point to tell everyone that will listen about my terrible experience.
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April 2020 by Ashley Marie
Absolutely love the staff here they are so helpful in finding anything you need and so polite and willing to work with you!