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April 2024 by Benson-Kwok Eng
The teller was very helpful and professional. The only issue was , the teller’s counter is located around a corner that’s not so obvious!
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March 2024 by Erwin Nanasi
Came in to cash a check, had to wait in line where there was only one teller, waited for 10 minutes without anything happening and left. Unprofessional.
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November 2023 by Chris Tommins
The folks at this branch are excellent and while I do most of my transactions via on-line, they are a pleasure to work with when you need to get to a branch. Thanks!
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September 2023 by Anil K.
Haydee faherty is best employee in this bank she is so nice and very helpful she is perfect in her job she guided me to invest money through bank it's very helpful thanks
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August 2023 by David Chou
Slow customer service. Recommend try other BOA branches in the area.
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July 2023 by Michelle Dauksha
Good luck receiving competent service with regards to business and trust accounts. Staff consistently gives conflicting information and adds on requirements inconsistent with law. Take your business elsewhere.
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June 2023 by Suri Nguyen
If you are purchase a cashier check and have no time to waitDo not go hereI was waited 38 mins for just to purchase a bank cashier check to pay for my commercial brokerI was asked if I have to waited long bc I have a Fly to Texas and needed to check in the air port at 2:30And at the moment when I came to the bank was 1:05 pm same dayThey said well not long and you have time enoughSo I seated on the waiting area for exact 38 mins then no one came and to tell me how long would I have to waitThey hold my ID and my bank cardI asked to have them back I has to leave for the air port and the cashier lady keep going to the private room three times and I have to say please I need my id and my bank card backIt’s 1:45 pm and I have to be in the BWI air port at 2:30 pm for check in take me 27 mins from your bank location to BWII left the bank with none cashier bank check and waited my time thereI am a business’s woman and never have time for wait such a long time for nothingPlease advise your customers the waiting time and mostly peoples doing business they don’t have time to waitIf there are your system issue or internet trouble shot you should advise customers go to another location for their neededIf you deposit your check worth $100.000 they take it your deposit without questioningIf you has your traveling oversea and need some bill like $100 bills as $3000They saids you have to make an appointment to get itCrazyPlus other location close by 5 pmThey are close at 4:00 pmDo not go hereDo not hold your time for nothingThank you
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December 2022 by Jon B
I walked into this branch asking for notary services. After having stopped at 4 other locations including Chase, Capital One, and 2 UPS stores who turned me away for one reason or another - this branch helped me very quickly, for free! Thank you for your quick help Daniel!
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August 2022 by Jane
I could go on and on about how terrible this location is but they have already wasted so much of my time so to put it short, staffs are unprofessional and rude. They treat people based on appearances.
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January 2022 by Ed R
Staff were very accommodating. We need to notarize our documents and Philip Hoyos has been very helpful. No issues with drive thru ATM. Plenty of parking and adjacent to my favorite Asian restaurant.
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December 2021 by El Cid
Staff were very accommodating. We need to notarize our documents and Philip Hoyos has been very helpful. No issues with drive thru ATM. Plenty of parking and adjacent to my favorite Asian restaurant.
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December 2020 by Debra Togun
Staff at this branch are always professional and courteous. I sincerely appreciate their prompt service.
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October 2020 by Hudson Grill
nice staff
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December 2019 by D W
Half the ATMs indicated out of service. Of those available the first one accepted my card and my request for cash but then never provided cash. Yet despite this error there was no acknowledgment by the machine that it had failed. Then noticed that my account was charged for the withdrawal. Went into the bank to resolve the issue and was told I had to go online and I could dispute the transaction. I suppose I will eventually succeed in getting the transaction error corrected but the I can't help but be amazed and disappointed at the low quality of systems at this branch.
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April 2019 by Vượt Biên
Excellent customer service; And, short or no wait time.
