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January 2024 by Brendon Raraigh
Clean, well organized, helpful staff, quality products, it’s what I nostalgically remember what a hardware store should be.I usually pass by the big box stores to frequent Clark’s when I need something for the house or the yard. Expectations have to be realistic, they don’t have the variety of the larger stores but they generally have what I need and the prices are competitive.Big pluses….they actually fill propane tanks, they sell high end tool and outdoor cooking brands, the hardware section is organized and easy to find the right sizes, and the staff know what they are talking about.Spread the word to support locally owned businesses that are well run!
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January 2024 by David Hanley
This place is great. Super friendly staff that want to help. They carry a large selection of craftsman tools and understand how to make the lifetime warranty exchange a breeze. They also have a big selection of Milwaukee tools.
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January 2024 by Ben Lichtenwalter
This is a really nice, large store that seems well organized. I walked in the door and an employee immediately asked what I was looking for and directed me right to it. Overall a great experience and not something you're going to find at the big box stores.
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October 2023 by B.Hansen
Took my Stihl power pole saw to repair shop for repairs. I figured since the claim to be a Stihl professional they could handle the job . I was wrong they had the tool for over 3 months and nothing was done . After many phone call I got the saw back . Never again
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September 2023 by Sonja Der
This is the most clean, well organized hardware store I have ever seen! Margaret Clark puts so much care into every item she selects to put on the shelves in order to best serve their customers. I would highly recommend Clark's Ace Hardware for all of your family's needs.
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August 2023 by Nicole Reed
Very large Ace hardware, probably the largest one I’ve ever been to. There was lots to look around at and even had some cute clothes! Employees were very nice and the store was clean.
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July 2023 by Dan Gabel
One on one service from a knowledgeable staff. It's a lot easier to shop here and the selection is impressive. Really great store. Return policy impressive. I even like the candy choices on the way to cashier. Last thing- the cashier counter is a giant piece of live - edge wood. Very cool.
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July 2023 by Bianca Chang
This store used to be neighborhood store. The owner couple were nice to customers.This afternoon I went to pick up a lawn mower from this store. I asked the "expert" about advantages and disadvantages on various models of the same brand. He was unable to answer to some of my questions and asked me to download its manual online. At last, his response is, I don't cut grass use a lawnmower. I asked if he uses a rider. He replied to me, if you have US15,000 dollar and 6 acres of lawn to cut, you could buy a rider. I was shocked by his answer as one of seasoned peers sits behind the counter without a word.I felt so intimidated and I was so frustrated with this bad experience.I went back to the store 2 days later due to some operational issues. I wish the store expert had answered to my questions when I picked up this lawnmower. The store manager, Mr. Dionne resolved the problems and share some highlights on how to operate this lawnmower. He really makes my purchase a better experience. That is very helpful. Thank you.
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July 2023 by Anna Miller
This place is the best destination for hardware and homegoods. Not only is the selection high quality, the staff is unmatched. I was there the other day with my 3 year old in the cart, and a baby in a carrier, and I was immediately greeted by staff who walked me to the items I needed and helped me make my choices. They were also very patient and helpful while I was checking out with my kids.We also always keep Clark's on our list for holiday events, they have the friendliest Santa and Easter bunny plus other family activities throuout the year.
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July 2023 by Fred Bartlett Jr
This place is worth the drive! The staff is ALWAYS helpful and not afraid to tell you if they do not have the answer. They will work with you to either identify the part, search in store or online! Prices are reasonable and service is superior!!!
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July 2023 by Sallie T.
My husband just got back from Clarks and he was VERY pleased with the service provided by Marshall, Tyler and the rest of the repair shop. Went in very frustrated by a dysfunctional Stihl weedwacker, came out COMPLETELY satisfied by the high quality of service and that the issue was RESOLVED! Many thanks for my happy husband.
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June 2023 by H. Taylor
Guys. Do yourselves a favor. Go to Clarks instead of home despot or blowes. The people at Clarks are fantastic and knowledgeable, and they have everything you need at outstanding quality. I've bought tools and hardware here as long as I've lived in Howard County, and they just repaired 3 busted window screens to factory condition for me too. ACE cooperatives need to be supported to prevent big box monopoly, and Clarks is a cut above everyone regardless. Also, they love dogs :) can't beat that
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June 2023 by Susan Erdos
Place was clean and a few of the employees were helpful, but really disappointed in the level of customer service. I had to request an employee to check several other stores, and his attitude was "bored ". Their website showed they had several of the items in stocks, when they actually didn't. Doubt I will ever return to this store.
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June 2023 by Brittany Barnes
I have been going to this Ace since I was a little girl and I love the fact you guys carry different brands of things that you can't get at like home Depot .But I don't know what's going on there and if they took all there old employees from there to there new store. I couldn't find anyone to help me and last summer there was always someone walking around asking if you needed help. The store still looks great. But the atmosphere has definitely change since there new store. Opend
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May 2023 by David G.
I sent my wife to Clark's to pickup a new Stihl gas powered weed whacker for me. She told me the guy in power equipment was very helpful and friendly. She knew which model I wanted and the guy at Clark's got her in and out of there in a jiffy. Thanks Andy!!!
