-
October 2023 by T. Hall
Only professional in the entire salon is the older gentleman. The females are petty, unprofessional and rude. Won't be going back there.At my last visit they charged me for a service they didn't provide (gel pedicure) me with and I called them out on it and requested my money and they didn't like that. Instead of being apologetic they were standoffish and tried to ignore the facts. English isn't their first language, but they hate being corrected and act as if they understand everything being said, but it's clear they do not. And that wouldn't be a big deal except they make it a big deal. Instead of arguing with customers and speaking in their native language when they're being rude and unprofessional, they should invest in taking customer satisfaction courses/lessons.I tried to give them another chance, but the petty females brought up that last visit as if they weren't wrong. And it was irrelevant to mention. I'm over them. They're way too many nail shops around (on every corner) for them to act as if they're the only place in town.I felt worse leaving than when I got there and that's the opposite of how anyone should feel after paying for services.
-
August 2023 by Kam Lewis
Rude, slow and a lack of nail knowledge. Spend your money elsewhere!
-
August 2023 by Crystal Kissoon
I went there to get my nails done and the woman that was doing my nails, cut my finger. While it was bleeding she attempted to put on the nail polish. When I told her to stop she said no she’s going to fix it. I had to called my husband to get her to stop what she was doing . Plus those tools she was using my nails wasn’t cleaned or sanitized they are dirty here .I left with my finger still bleeding possibly infected.
-
July 2023 by Arlysse Pena-Furlow
I love Ann. She is professional and does wonderful work.
-
June 2023 by Nicole Meek
Ask for Kim! If you pay in cash here you get a discount. They are so friendly and work hard.
-
March 2023 by Kelly Jensen
The staff is pleasant, welcoming and always does a great job!
-
January 2023 by Regina S.
The service here has gone way down. My daughter got gel nails and two days later they are chipping off. We went back to get them fixed and they made us wait 45 minutes to get them fixed.
-
January 2023 by Ukegal K.
I enjoy coming to this salon. They always welcome walkins, which is preferable for me since I work by appointment and never know when I'll have free time. They are accommodating also to my movement disorder, allowing me to wait in a chair instead of the wait room. The service is friendly, thoughtful and very professional. I know the pedicure will last some time and is always beautiful.
-
December 2022 by Ettadean Hyman
Love this place. I drive out of my way to get here. I always get compliments when people see my nails.
-
August 2022 by Elizabeth Shaw
Great experience. They did an excellent job with manicure/pedicure on short notice.
-
August 2022 by Jazmine H.
DO NOT GO HERE. they had me waiting until the pedicure water was cold. Didn't do all the things listed with in the pedicure services. They will Butcher your eyebrow and then try to convince you that you're crazy and your eyebrows were always "thin", until I had to show "Kim" pictures of my eyebrows a week prior. I asked her to clean them up and she took my whole eyebrows!!! NEVER GO HERE
-
June 2022 by David Stuples
Using my husband's tablet for this review as it was what I had at the moment and couldn't wait to write this review. Very friendly and welcoming. The salon seems clean and well maintained. I chose a basic mani/pedi to test the service provided when I did not choose one of the higher priced specialty mani pedi packages. I could quickly see the decline in serving and care given to me. When I chose the basic service I did not realize how basic it would be. I did not receive a softening scented tablet in my pedi. She barely smoothed or filed my toenails I literally got maybe 2 swipes per toe I had to ask for her to smooth out the ridges even a bit. WOW AND I THOUGHT THAT WAS THE WORST OF IT. HA HA. So when she started the mani I thought that it couldn't get any worse. Hmmm, the water was cold and she couldn't even bother to add a drop of soap. I think the whole thing including polish took 10 minutes. Needless to say I won't be ba ck to give them any of my hard earned money and be treated like I did not deserve quality service because I didn't choose a package over 50$but she sure didn't mind taking my 8$ tip. Maybe this place needs some quality workers to go along with their quality service.Services: Manicures
-
April 2022 by Lisa Schubert
Pro Nails is a very welcoming and friendly salon. They provide an extremely professional environment and impeccable customer service. Amy has been doing my gel manicure, pedicure, and waxing for years and provides the BEST service!! She goes above and beyond to accommodate every request. I can't recommend Amy and Pro Nails enough !!!Services: Manicures
-
April 2022 by Sabrelle Lewis
My fiancé and I were in search for a same day, walk in pedicure service. We found Pro Nails and we were so happy with their customer service! (Disclaimer: I’m not being dramatic) but the timing was just right!!!. We both are super particular and these ladies were spot on and eager to help us.ALSO!!! THEIR CHAIRS ARE AMAZING AND NOT HARD LIKE OTHER PLACES I’VE VISITED! WE DIDN'T WANT TO GET UP!DEFINITELY COME VISIT THEM!Services: Manicures
-
April 2022 by Lisa Schubert
Pro Nails is a very welcoming and friendly salon. They provide an extremely professional environment and impeccable customer service! Amy has been doing my gel manicure, pedicure, and waxing for years and provides the absolute BEST service!! She goes above and beyond to accommodate every request. I can’t recommend Amy and Pro Nails enough!
