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April 2023 by Isabella H.
Good location, team, cashiers and managers are nice. Use the app to clip coupons---you will save money. The food selection is decent. The ambiance is good. Store is organized and clean.
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August 2022 by Darnisha E.
Specials every day. Fresh bakery. Specialty produce. Worth the check out especially if you like places such as Wegman's.
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July 2022 by David B.
The worst Deli department I have ever encountered is at the Harris Teeter store in Turf Valley center. The staff is very rude, slow and provide poor customer service. They often seem occupied with tasks behind the counter or chat among themselves while customers are left waiting for service. I cannot believe the store management continues to allow the poor customer service to continue. I have complained almost every visit to the store manager on duty, but while apologetic is unconcerned with the problem. Today, I spoke to a manager identified as "Shawn". Upon notice that I would submit a negative review he stated "that will not help anything or make a difference". I enjoy this store generally. They are usually well stocked, clean and checkout service is superb. The meat, seafood and bakery staff are friendly and efficient. The checkout counter staff also above average and friendly. It is a shame the store management does not seek to improve the poor performance of the deli staff.
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April 2022 by Jeni S.
Pricey but well-stocked and clean and friendly. Lots of fresh foods. Easy to access with plenty of parking. Can order ahead and stop by for pick up without leaving your vehicle.
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March 2022 by N. H.
The staff in this store are mostly very friendly, and we've been shopping here since it opened about 8 years ago. Up until about 6 months ago, we didn't have any problems that we didn't/wouldn't have with any other grocery store. Sadly, that has changed; inventory is abysmal at this store now, especially relative to the other stores in the area...I understand that there are supply chain issues, but this store is either suffering from (or handling) those issues much worse than everyone else. This recently lead us to shift over to a competitor (initials: SW) for online orders, and we're much happier in that area now. Unfortunately, customer service in this Harris Teeter has gone downhill lately, as well, meaning long wait times at the checkout and, most recently, terrible experiences with the deli and sandwich sections. So even the in-store experience is frustrating and a let down now, too. Store management and Harris Teeter corporate doesn't seem in interested in addressing these issues, which is a shame, as we've literally been supporting this store since the day it opened, but have little motivation to do so at this time.
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September 2021 by Agnes M.
This is a really good Harriet teeter that is well managed and clean. It used to be 24 hours, but the pandemic has shifted a lot of things. For the most part, I am still satisfied as a customer when I shop here, but I don't really go as often now. I still wanted to write a good review about this store because of all my lovely experiences.
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June 2021 by Donna H.
Is there a way to give a zero star rating??? I have come to despise going into ANY Harris Teeter but after my trip to the Turf Valley location today (June 24) , I can honestly say I will NEVER willingly step into a Harris Teeter store again. I had a job near this location and my husband asked me to pick bread because it was on sale, and also a few other items. I have had issues with this location in the past as far as finding available checkout lanes. Using self-checkout at ANY Harris Teeter is pretty much like going through all of the 7 circles of hell; so, I decided to use a cashier lane. There were three lanes open (it was around 1:00pm) so I thought I would be okay... Unfortunately, all three cashiers seem to be in a contest to see who could move most slowly... All of the folks waiting in the lines continuously bailed out to the self-checkout lanes. After not moving for around 12 to 15 minutes, I eventually decided to follow suit. Needless to say, my 7 Circles of Hell analogy once again proved to be true. The others who had bailed out before me were all standing around waiting for assistance at all four available self checkout registers because - as usual - self checkout was having some pedantic issue. So I waited another 10 minutes watching various HT employees throw their hands up in the air trying to get the self checkout registers to work. I had about 12 items and it LITERALLY took 25 minutes for me to checkout. I WILL NEVER WILLINGLY STEP FOOT IN A HARRIS TEETER STORE AGAIN!!!
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March 2021 by 'Drew B.
Eventually the home office of Harris Teeter sent out replacement gift cards for an equal amount.
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November 2020 by Andrea S.
I really like shopping here as everything is so clean, the produce are always fresh, the breads and pizzas are great, and you can always find some really great deals on meat and fish. And most importantly, everyone is super friendly and helpful, so I really enjoy going the extra distance to shop here!
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November 2020 by Jada C.
Last night was my 1st time visiting this place. I've heard so many great things about this grocery store but I've never visited any locations for groceries. I have visited a down South location for Starbucks but not for groceries. Well, tonight's the night.We literally needed nothing, maybe 0-2 items but I just wanted to look through here while I had time and check out the fresh departments as well as shelf stock. I was very very impressed. Overall the prices are good. There were a few items that I noticed was $1-$2 more here than other places and then items $2 to $4 less here than other places so you really need to know your stuff.The quality of fresh veggies and meats, variety of brands, spaciousness of store and cleanliness of environmental was appropriate. Once I got to the checkout I knew I was coming back. I 1st went to customer service to see if they have a club card and they do. Jacob was kind enough to assist me and put me in the system so now I am a VIC member of this place as well.I am looking forward to returning back and purchasing more items and continuing to support a place to has everything your grocery heart desires!
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March 2020 by Sarah O.
This is a recent discovery that the Sushi department at Harris Teeter is pretty good. We have tried individual sushi items as well as their poke bowls which all of them have been fresh. This time we ordered one of their platters. It had a nice variety of quality sushi, for 3 people it was not quite enough, we did wish for few more pieces in order to feel satisfied.
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December 2019 by Marilyn S.
I called Harris Teeter over a week before Thanksgiving to ask them to hold a 22lb Butterball Turkey for me to pick up on the Tuesday before Thanksgiving. They took my name and number and assured me they would. I come by that Tuesday, and there is no Turkey there above 17lbs. I asked what happened, and they casually said they gave mine to somebody else. Luckily Giant had a 21lb shady brook. Will not be coming back here. Everything is marked up ridiculously anyway.
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September 2019 by Susan R.
I want to update my review. A terrific customer service rep contacted me and she got my account straightened out in their system. I appreciate all the work she did and her professionalism. Harris Teeter is truly a wonderful grocery store. I have missed it after I retired in 2010 and have not driven outside of Frederick (MD) in recent years. I used to go to the Rockville, MD store years ago when I worked in that city. Absolutely second to none. Cashiers and the guys behind the glass in the meat/seafood were fabulous when I went to the Rockville store. I loved the attention to detail, also, in opening up a new line when needed. And the employees have a wonderful work ethic. The Turf Valley, MD store is terrific, too. My sister does my shopping for me in recent times and my nephew has been there, too. Both are overwhelmed with the high quality and the wonderful employees. I love the high quality. I am NOT a budget shopper and especially love what HT carries. I love the extensive variety of national brands, high quality prepared foods, meats, gorgeous produce, and "just" the great atmosphere.
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August 2019 by D D.
This store is literally amazing. It looks typical but at a closer look at what is on the shelves. There is a sophistication and unusual diversity of products. The meat department is as it was decades ago in terms of properly named cuts. Fresh ground chuck etc instead of mystery meats by percentages in most stores and freshly prepared in store. The attention to customer service is first class. A true pleasure to shop for one's family needs.
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May 2019 by Terry R.
Just what you would expect from Harris Teeter! Clean, organized and full of friendly helpful customer service specialists!! The fresh foods area is exceptional and a very enjoyable shopping experience!