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December 2023 by ysl_443 ysl
Their customer service is horrible…… They never have bags also, this is no exaggeration. The new law for Baltimore county is in effect and we have to pay for bags now but they never have any
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December 2023 by Robyn Harrison Best
I cannot say enough good things about my experiences at Family Dollar in the Country Ridge shopping center. Angie, the manager, has done an exceptional job of creating a warm and inviting atmosphere that truly feels like a family environment. From the moment you walk in, you're greeted with a friendly "hello," "good morning," or "good evening," which is genuine and makes every visit feel special.The entire team, including Ray and Larry, consistently goes above and beyond to assist customers with whatever they need. During my most recent visit, I had the pleasure of interacting with Heather and Donya. Heather, who was working as a cashier, greeted me with a friendly smile and noticed that I wasn't quite myself. She took the time to ask if everything was okay, which meant the world to me. It's the little things like this that make all the difference.Doyna was incredibly helpful on the floor, going out of her way to assist me in locating an item for my grandson. Her kindness and willingness to help did not go unnoticed.Overall, I am truly grateful for the exceptional service provided by Family Dollar and its amazing staff. I highly recommend this store to anyone looking for a welcoming and customer-focused shopping experience. Thank you to Angie, Heather, Donya, and the entire team for consistently going above and beyond!
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March 2023 by Warren
Came there on Sunday.Waited until 9:15 am. Store closed. Came the next day. And a employee named Freddie told me. He is entitled to open up the store late if he wants to. How you like that. Don't shop while Freddie is working.
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March 2023 by Vernon Irvine
Trash store with garbage staff I went to go there they close the store randomly for 15 min I walked to the store and to be turn away at 3pm is crazy
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January 2023 by NoName Ismypreference
Health department will be through here. BBB notified. Merry Christmas
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November 2022 by Corina McNeil
I hate to leave negative reviews but after several trips to the same location the situation never changes. This has become a repeated pattern of little to no respect for customers. After a heated exchange with a customer the cashier cursed the patron out as though she were not the employee of the store. After the customer left the cashier continued to curse loud enough to be heard in the back of the store. There were several children many under the age of 4 whose parents now had to explain what these words meant. This went on for about 5 minutes. Not once did the manager acknowledge the lack of professionalism or the fact that there were children in the store. This store went from customers being greeted at the door to being ignored talked over or walking into a verbal altercation and hoping it doesn’t become physical.
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October 2022 by Family dollar country ridge shopping center essex md
The store employees are horrible, one in particular, she is a rude dirty mouthy hood rat. She has no class or brains I guess that's why she works there no one else will hire her?
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July 2022 by Lor Spadey
Manager started a argument then banned after she didn’t like my race and tried to start a fight after asking why customer has to put up bag and she Does not while shopping and instead escalated the situation way further then need be, police had to be called not going back here again would put negative if I could.
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July 2022 by Robert Austin
My experience in the store was ok it was the cashier she didn't seem happy to do her job she was on her phone the whole time and when I was given my receipt she was still on her phone and she didn't even look at me when she handed it to me.
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May 2022 by marie denise
Never likes to open on time . It literally says they open at 8 but nobody is here
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July 2021 by WARREN SAMS
THE STORE NEVER OPENS UP ON TIME ON WEEKENDS.
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April 2021 by Marcia Coates
Excellent Customer serviceVery friendly associates
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March 2021 by Juwlz Juwlz
Stocked good customer service clean and
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January 2021 by Rosalind Mann
The store had a big sale. 50% off holiday merchandise. Also one dollar deals. Can shop for last minute food items.
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October 2020 by Denise N. Fyffe
Offers a wide array of products, cheaply.
