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February 2024 by Patsy Sheppard
My daughter order edible fruit and flowers and the never showed up on Valentine's day ?
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February 2024 by Emily Firkin
I will never order there again! How do you run out of roses and flowers on Valentines Day ? :( My mom never got her flowers or the chocolate covered strawberries. I’m assuming they ate them and gave the flowers to their moms. Very disappointed. Richardsons florist I’m so sorry i didn’t order from you!
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February 2024 by Luis Rodriguez
I ordered at 11 its now 530. They won't even pick up their phone and I've sent emails. Horrible customer service
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February 2024 by Janet
Website says open until 7 on Saturday. Placed order was never delivered. Called Sunday no answer.Had to call Monday to request refund.
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December 2023 by hailey Webb
Went to order my birthday reward in the store and it was awful service. The entire counter was cluttered with paper and trash, the cold case was empty. I would highly suggest finding a different edible arrangements
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March 2023 by Justin S
V-day gift for my mom resulted in a few items being out of stock and didn't get communicated in the busy season of V-day for these types of businesses. I called in and asked for some help and the manager was able to send a nice small package and a note to my Mom apologizing for the less than stellar original delivery. This location probably just needs to communicate pre-emptively and I think they will be aces. Thanks for helping make our mom v-day special.
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February 2023 by JMS922
V-day gift for my mom resulted in a few items being out of stock and didn't get communicated in the busy season of V-day for these types of businesses. I called in and asked for some help and the manager was able to send a nice small package and a note to my Mom apologizing for the less than stellar original delivery. This location probably just needs to communicate pre-emptively and I think they will be aces. Thanks for helping make our mom v-day special.
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January 2023 by Tara Hall
What is this? Melted or not, this was quite a headache. There's no notice on the website that deliveries stop at a certain time or that the time that you are ordering is too late for same day delivery. Shortly after i submitted my order a young girl calls to tell me that they can't deliver it today bc the delivery driver was already out and not returning for the day. I offered a nice tip if someone would be willing to drop it off from the shop (only 9m drive). She declined, which was probably company policy. I then told them that i would call and Uber to pick it up from them and deliver it since the shop was still going to be open for another 3 hours. I asked her to call me when it was ready and i would send the Uber over. She said ok and hung up. Time past, the store closed and nobody contacted me. If they didn't want to make my order they should have told me that they didn't want to do my order, even though i paid extra for a same day delivery. Then, when it finally was delivered, my nieces Father was waiting for them to let him know when it was there. He texted that he'd leave it on the front step, but there was a misunderstanding of when it would be left on the front step, so, with no notification that it has been delivered to him, it sat out in the sun and melted. What a horrible experience trying to bring a little happiness to my niece who has a pretty horrifying experience. There's more to say, but this is enough
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November 2022 by Dave Campion
My first time ever using their services I came in 10 minutes before they closed and they were able to process my order and get it to my destination by lunch time the next day
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September 2022 by matthew lepito
I don't know why I order from any Edible Arrangement, because its always the same. At least this one came on time, but they just left it outside without knocking or ringing the doorbell and then just left a "sorry we missed you" note. I was home, knock or something; its food. The berries are always Walmart quality or $100. You better eat the entire thing as soon as you get it, because all the fruit will be bad the next day.
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August 2022 by Brett I Morris
I am so glad I found this gem of a place!!! The corsage and boutonnière were absolutely beautiful and made so well!!!! The ladies there were super nice to top it off!!! I highly recommend!!!
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May 2022 by Clarissa Sherman
My husband order me a chocolate and cheesecake platter for Mother's Day. He gives it to me and when I open it it's nothing on the platter that's supposed to be included. I took it back to the store and the girl lied and said my husband approved the order. My husband knows I don t eat certain items that was on the platter plus he wouldn't have me go back to the store if he approved it. Anyway they finally admit they ran out of cheesecake ok fine. Then proceeds to say everything is the way it should be until I show them a picture and item description of what we ordered. After calling then out they proceed to say or yeah we just been substituting the cookies for the rest of the platter. Like excuse me you don't know if I have an allergy or anything you just randomly substitute things. Unacceptable. So I say just give me chocolate strawberries. She comes back with plain strawberries and says they're out of everything including chocolate. Never will I use this location ever again.
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May 2022 by Trish M.
On Sunday, Mother's Day I received a beautiful arrangement of flowers and four chocolate cupcakes to die for. The young lady who delivered my arrangement was very pleasant and had a wonderful smile on her face. That doesn't always happen with delivery folks. Sorry I did not get her name but you can rest assured she makes a wonderful presence for your company. The flowers were more than I would expect from a delivery service as well as the cupcakes. Keep up the good work. Oh and there was a card too! My son, Kevin, made lots of brownie points!
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May 2022 by Merri Leonard
Tried to go in to buy an arrangement but there’s nothing to buy and they won’t take my order .. wow ….way to ruin Mother’s Day for me
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January 2022 by Vina L
Just received a delivery and the driver wasn't masked, and came up really close to me. Unacceptable, and put my family at risk.
