The UPS Store #7486 in Fallston is known for its friendly and helpful staff, providing a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the fast and professional service, often mentioning how staff members are polite, patient, and eager to assist with heavy packages or last-minute needs. The location is considered convenient and the team consistently delivers five-star customer service. Many reviews highlight staff members such as Brian, Judah, Cam, and Scott for their kindness and helpfulness, even going above and beyond to assist customers with their shipments. Despite some customers arriving close to closing time, the staff remains courteous and accommodating. Overall, the store is praised for its excellent customer experience, friendly atmosphere, and willingness to help, making it a preferred choice for shipping and related services in the area.
They were friendly and helpful. I had several packages and they helped me with sizing of boxes and made it so they didn’t necessarily upsell. This particular day Amazon was down so people weren’t happy, even though it was nationwide, yet they kept a positive vibe in the store. Best one and I went out of my way to this... read full comment
October 2025
Always prompt and courteous in handling any packages or returns.
August 2025
The Fallston UPS location is my absolute favorite. Brian, behind the counter, is always the most helpful, polite and patient person. It’s a little out of my way to go to this location but it’s so worth it. Thank you for great service!
