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8:30AM - 5PM
3000 Gamber Rd Ste 13, Finksburg
Post Offices
“I had a shipping number mix up with Etsy and thought that a package was lost. The ladies at the Hampstead post office spent their time double-checking to make sure that they didn't have the package. Thanks to their help I was able to figure out it was an issue with Etsy. I felt so bad that they went to all that effort. I am really grateful that they were able to help me figure everything out. Really kind folks.”
“Twice this week I have not received my packages. I've had to put through two service requests. It pained me to think my Grandmother's hand stitched quilt was lost. The Manager of the Post Office, Bridget really stepped up to the plate. She said she would address all of my concerns and she requested the carrier to go to the house where he delivered the pkg. I was so grateful it was found. Bridget called me to confirm that my package was on my front porch. Thank you Bridget for really getting this situation resolved.”
“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”
“Raquel was simply AMAZING helping me with my kids passport renewals. She was prompt, professional, knowledgeable and very patient when I didn't have all the needed docs the first time around. I had to come back the next day and she stood by her word when she processed our applications in no time. She was incredibly pleasant and helpful every step of the way, making sure I had everything I needed. Her willingness to assist and attention to detail made the whole experience smooth and stress-free. Highly recommend!”
“I was unfamiliar with sending packages overseas to military bases and they made it quick and easy! Answered my questions and assured me the package would be there soon. Such a sweet nice office! Definitely will be back”
“Never had issues with this branch. It’s easy to have my mail hold- through online, if I’ll be gone for a while, and picked it up when I’m back. Was greeted every time I come in. Had our passports renewed at this location too. There are times when other peoples mail was delivered to our mail box, no big deal though”
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“We have the best local USPS. The store is ran excellently, can get things done easily when I need to drop something off. I get my packages super fast and on time with 100 pct success and I wanted to acknowledge the good job this local center does. We are very grateful. It's crazy to hear all the horror stories of other people all around in various places and we are flawless. Closest ups facility is over a half hour away and with that comes complications so I much prefer the postal service. Thanks!”