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January 2021 by Thembi S.
I went to Giant on a mission for stringless sugar snow snap peas. Thus far this is the only store that carries the stringless variety of peas that are excellent for snacking. After failing to find stringless peas at Aldi and Harris Teeter, I went out of my way to this Giant as there are no Giants in my general area. Parking was a breeze on a Sunday evening, but it was packed inside the store. Luckily the produce section is just to the left of the entrance and I was quickly able to procure 3 bags of peas. It was the self-checkout line that was the pain. There are perhaps 10 scanners/registers in self-checkout, all in use, and a long line for self-checkout. The good news is this line moved quickly within 5 minutes I was ringing myself up, paying for my peas, and George Jefferson strolling out the door. The rest of the store looked nice and reasonably clean given the sheer amount of people in there. It's doubtful I ever do real grocery shopping here unless I move to Hampden, but I'll continue popping by as long as they continue carrying those STRINGLESS sugar snap peas!
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July 2020 by Janine A.
Went through the drive through to turn in cash and receive larger bills. Was my first time, they took about an HOUR to count them, and turn them into larger bills. They were very rude to me and I dont think the way they acted was necessary. I asked them to transfer money from one account to the other as well and they continued to question me. Thinking of switching my banks.
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June 2020 by Stephanie T.
One star for the one employee wearing a mask in the store today. DISGUSTING disregard for the law and the lives of shoppers. Are you serious, Giant? All other locations I shop (Columbia, Ellicott City) the employees diligently wipe down self checkouts and wear PPE but tonight I felt completely unsafe and outraged while employees lumbered about with masks hanging under their chins as they stood around blabbering and spewing particles everywhere. Also, customers here don't know how to properly tuck their noses and mouths into masks; idiocy breeds more idiocy so I guess this entire neighborhood is doomed to COVID demise. Best part? An employee helping a customer at self checkout who was giggling as his face slipped out of his shirt which he was utterly failing as using as a mask. ENFORCE LAWS you filthy excuse for a grocery store.
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October 2019 by Mark S.
This is a good store. It has mostly everything that you'd be looking for an a good grocery selection. It's open 24/7 and has pretty good customer service. Personally, it's pretty accessible, affordable, and super convenient to shop at. I don't know why anyone would seriously give this place a bad rating, so I left this realistic one.
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September 2019 by Patrick H.
Fine enough if you need to pick up a few things but not a good place to do your regular grocery shopping. The produce is often questionable and goes bad way sooner than produce at other grocery stores. It's sometimes impossible to get service at the seafood counter. During busy times, you'll have to roam the parking lot to find your own cart, as they don't restock the front of the store with carts nearly enough.
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July 2019 by Vera B.
I was very disappointed by the way the cashier was throwing my grocery on the belt. I bagged my grocery as fast as I can, while watching my grocery flying out of her hand. She was so fast scanning, I couldn't keep up with her. After she finished scanning, she threw all my groceries in the bag without sorting the soft and the hard goods. The elderly woman in front of me was straggling to bag and put her grocery on the cart. The young lady didn't even offer to help. She simply started to scan my grocery! I understand that cashiers has to make a fast transaction! I refused to use self service because I am trying to safe her (all cashiers)job. I don't want any grocery to use more machine and get ride of their workers. I think Giant has to train their cashier how to handle our food. Also, they have to train them how to be friendly and helpful to elderly and to all customers!
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April 2019 by Ken K.
This is a very nice location for Giant. Selection, cleanliness, and customer service is excellent. I came here after I was unable to use a restroom at the Hampden location of Royal Farms even though I was a paying customer.
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March 2019 by Emily H.
I like this Giant compared to all grocers in the area. Good selection and cleanliness. Regular deals on meats is also a plus
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December 2018 by Joseph M.
Beware! Horrible customer service! If you want to be treated rudely, this Giant is for you
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December 2018 by Claire C.
What is up with a 24 hour store that SHUTS THE MEAT department and entrance doors at 8 pm the day before Christmas Eve, has no scotch tape (but a huge valentines display! On December 23!) AND ONE CASHIER? Two days before Christmas. It's actually always like this at this giant at night, i mean you cannot get to a darn chicken or pork chop past 7 pm, which is offensive enough. But I was shocked that they did this on dec 23, just... don't care at all I guess? Their bakery is the WORST. Stale baguettes at six pm? Again with the shutting everything so early. Some of us have jobs that last into the evening, and 8 or nine at night is when we can get to the store. This doesn't mean it's ok to place huge immovable pallets of stock in front of the ground beef and hey, would it kill you to have some human being working anywhere but courtesy (ha!) counter? Also the cheese selection is frankly insulting--it is not 1963, we all know there are other cheeses besides plastic Brie and we don't think Cabot cheddar is "fancy". I guess it's just terrible management at this store. Maybe they send them to the same training that CVS on falls sends their people to: the management school where they encourage the employees to bunker down as if it's a war zone as soon as the sun crosses the yardarm? The management school that suggests stocking only the things no one needs, ignoring the actual calendar? The one that suggests that no actual employee be available ever at any time? I don't know what their market research tells them about this neighborhood but I think maybe the demographics don't really reflect the reality on the ground or something. I actually tried to contact royal "A-hole" about this before posting but the only option I could find was for "praise". Yeah not so much, Dutch boys.
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August 2018 by Michael B.
A 24 hour Giant, what else could be better? The store is always really clean and well-stocked but is undergoing renovations so it can be a little hectic. Also, the employees can be hit or miss depending on the time of day. Shawndae is the best grocery clerk there! And the prices...well, they are average. However, there have been multiple instances when I have walked in the store and nearly nothing was on sale. Also, they got rid of the faculty/student discount for the summer, hopefully it comes back. Overall, it's in a great neighborhood, it's clean, and it's 24hours. It's my preferred grocery store and I will return.
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September 2017 by R A M.
Though I don't visit as much as in the past, this is one of my go to grocery stores. Usually a clean store. Pleasant staff. Frequent and good sales. The biggest draw for me is being able to use points to reduce gas at shell gas stations.
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July 2017 by Kimberly D.
This is a friendly store for some reason, the folks who work there are helpful and nice. I did a catering order of wrap sandwiches recently which were fresh, well made and delicious and they had great communication about the order and pick up. Lines move quick, food is mostly good and fresh, and it is well organized. Parking can be tight but they opened up some new spots. Would do catering here again in a heartbeat.
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June 2017 by Jennifer H.
The meat is horrible quality and there's very little of it. They have a "butcher" there, but no meat. It's all prepackaged. I've bought chicken that wasn't expired but was off. So their refrigeration is bad, or they let things sit someplace it shouldn't be before it goes in the case. The fish is low quality and old. The manager told me they get a fresh shipment everyday. Hard to believe. Finally, the parking lot is dangerous. There is a lot of theft and armed robbery. I will not shop there ever.
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April 2017 by K V.
worst grocery store. drive out to the county to shop. avoid this place.
