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March 2024 by Judi Lazo
Gary was awesome and Dr Tu was too! Everyone was super helpful and friendly! Loved my experience!
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December 2023 by Rick Metzgar
Today, my experience was so great and pleasant. I could see they were busy but that didn't deter the staff from providing everyone a steller customer service level as well as strong patient care. I highly recommend anyone to go to MyEyeDr. Thanks DR. Elizabeth Montemurro, you're a true gem.
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December 2023 by Cha LaLa
I had a great experience with My Eye Doctor in Forest Hill. Dr Tu and Gary did a great job, thank you!
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October 2023 by Kat Parker
Highly recommend this location for their exceptional care and professionalism.
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June 2023 by deanna grimm
MyEyeDr was having frames transferred from another my eye dr location for me. They day before my glasses were supposed to be ready I received a call from my eye stating they were sent the wrong frames and the ones I wanted were no longer available. I told them to cancel everything and I would deal with it at a later time. I confirmed that I could take my prescription to another place to get glasses. 3 weeks later I receive a surprise email from my credit card company reminding me to pay my bill. (MyEyedr charges was the only charge on the credit card so I knew right away it was for the glasses) Even after I told MyEyeDr to cancel the order they still billed my insurance for the glasses and also my credit card for something I never received and couldn't give me. I called and talked to Gary at MyEyeDr about this, he was very rude, talked over me the entire time and pretty much called me a liar. I have used MyEyeDr for as long as I can remember and now two horrible experiences with them within one month.
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April 2023 by dora larkins
My father and I had the best experience at the Forest Hill office. Keyla was awesome, she explained and went through everything step by step. Thank you!!!
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April 2023 by Russell Michael
Very pleasant staff and knowledgeableEye Doctors.
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February 2023 by Stephanie A
The absolute best eye dr office I've ever been too! My glasses are correct the first time which has not happened at some of the other eye drs I've been too and all the staff are great.
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January 2023 by The Kackleys
Terrible experience! My family and myself have been going here for a few years. I’ve had a few issues over the years but nothing crazy. Yesterday I had an appointment at 4pm. I scheduled this time purposely so I didn’t have to leave work to early and also so I’d have enough time to get my kids from there sports. I arrived at 3:50 pm.. checked in and had a seat., 4:10 not called back yet.. 4:20 I’m still sitting there and decided to ask the desk what was going on. Mind you I watched 4 people walk in after me and get called back immediately. The desk tells me that the doctor was running late and they were trying to work me in.. so I sit down angry, but stayed patient at 4:40 I’d had enough! 7 patients were called back 7! Walked in after me and we’re taken back before me. The doctor was late. I mean cmon if your 10 minutes late they won’t see you and charge you for it. This place has lost my business for ever. I’m sure they could care less and I’m simply a number but if asked I will deter anyone from going here as there customer service is a joke.
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August 2022 by De Lovely Potato
Had a great experience when I went to the Forest Hill site. I was hoping to get a pair of glasses repaired. Unfortunately that was not possible due to the way that they broke. However, they were able to locate the same discontinued frame from another My Eye Dr site. It took a number of calls and the customer service was a 10. Thank you especially to Carol. I’ve always been pleased with My Eye Dr.
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June 2022 by Bonnie Cole
Very pleased with my first visit at this office, very polite and personable, Dr. Montemrro was very polite and thorough, explained things so you could understand!!
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April 2022 by Bradley Knaub
Excellent, friendly, professional, and very knowledgeable staff! Ordered a pair of lenses for my MC riding goggles! They even adjusted the glasses I had on and they didn’t sell them to me!
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April 2022 by Debra Knaub
Dr. Montemurro and staff are always professional and friendly. It’s nice to go somewhere where you truly feel cared about. I don’t care to go anywhere else.
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April 2022 by Shannon O'Grady
I’ve always had a pleasant experience with My Eye Dr the past few years. The staff are friendly and eager to help.
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January 2022 by Michael Funk
I was satisfied with the visit but I wrote a negative review over a billing dispute and a couple of phone calls that I didn't find helpful. Then I was contacted by Ryann at patient relations who was very courteous and professional. We had a nice conversation and I was finally given an explanation and the dispute was resolved in my favor so I was really happy about that. Thank you for your help Ryann.
