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November 2025 by Michael Chima
Mitch and Maryjane at VP Auto Collision were very accommodating and professional in handling my repairs. They were very considerate in dealing with a difficult claim.
The work was completed to my satisfaction.
Maryjane is the best.
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October 2025 by Hunter Aylward
Great place to do business, I brought my 2022 Audi S3 in to get work done and my car looks better than it has since the day I pulled it off the show room floor! 10/10
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July 2025 by Sarge Chona
This group of people are great. Although my mishap happen to take me here, everyone was great to deal with. MJ was great and helped me in my situation and helped keep me informed .. I also got a chance to talk to Mitch, I hope I got the name right. A joy to talk with and deal with..
I know usually we only go to places like this when something bad happens to our cars, but at least they treat you good and deal with you with respect.. thank you for all you do ..
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April 2025 by Duane Brisson
I just want to say thanks to the whole team at VP auto. They did an amazing job on my truck and it look as good as new . The body work and paint is flawless. I definitely recommend VP. This was a tough job and they were awesome. Here are a few pics
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March 2025 by Zachary Coyle
I broke my mirror. I contacted them and the part was ordered and arrived fast. The install was super fast. Very professional.
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February 2025 by Shantel Montandon
Great job fixing our car. Very friendly, professional and car looks great!
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December 2024 by Ian
Best automotive shop in Maryland. Skilled staff who are also quite friendly. Great ownership. Easiest review ever. This is an honest shop. You’re not getting scammed. VP is worth their weight in gold in the auto repair industry.
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November 2024 by Tracey Tenckhoff
Mary Jane is THE BEST! Mitch and his team did a superb job on my ACURA MDX. They all went above and beyond to get my car finished earlier than expected because the insurance company was not being reasonable. I highly recommend VP Auto Collision!!
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October 2024 by David Klunk
The staff is friendly and professional. They do repairs right, using the best parts and work with the insurance companies so you don't have to. I Highly recommend this business!
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August 2024 by Don
First time in a long time, i've had to use an auto collision repair shop. Wow, am I glad I picked V P. Mitch ( owner) and mary jane, we're both fantastic to deal with. Mitch took me over to the shop. And showed me in detail what was being done to my car and what else needed to be done? That the insurance company missed. He even took me over to the paint shop to show me each step that will be done to my parts. Not to my surprise when I picked up my car, it looked absolutely amazing. Don't waste your time looking around. Take your car to v p and you'll be satisfied
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August 2024 by Gary Eisdorfer
Had VP replace front bumper on my Acura. The whole team was amazing and I appreciated the updates from Mary Jane. The new bumper looks better then new with a fantastic paint job. VP=Very Professional. Five Stars, A+ for service and quality.
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June 2024 by Bridgette Graham
I was involved in a minor fender bender. VP Collision completed the body work and returned my vehicle to me 2 days earlier than projected and they did an excellent job on the repair.
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May 2024 by Paul G
In September 2023 I got into a minor vehicle collision on the Baltimore Beltway involving the passenger side of my 1998 Chevrolet Camaro. I reached out to a friend in the automobile collision industry for recommendations of where to go for repairs and he recommended VP Auto Collision. After checking reviews online I scheduled a meeting with the owner, Mitch, to go over the estimate I received from my insurance company. On October 11, 2023 I had a very brief meeting with Mitch to go over the estimate and scheduled drop-off after the winter season for March 13, 2024. On February 20, 2024 I sent an e-mail to Mitch to confirm my scheduled drop off date of March 13 and never received a response. I then contacted VP Auto Collision via telephone on March 5 and spoke with Mary Jane to confirm my scheduled drop off date and was told they have a new policy they do not work on vehicles older than 20 years old as of March 1st but since I was pre-scheduled they would honor it. After dropping my car off on March 13 I checked back in on April 2 for an update for the repair process and spoke with Mary-Jane and received a very vague update on the car. It wasn't until April 12 I heard from Mary-Jane again. She informed me that they found additional damage that needed to be repaired and needed authorization before proceeding and thought Mitch was going to be contacting me further about the car. while on the phone I immediately authorized the additional costs needed to repair. Once again I didn't receive an update on the car until May 2 when Mitch called me to go over some additional things. While on the phone he told me things with the estimate changed and instead of repairing pieces the estimate outlined he was going to replace some items and needed additional time to repair door moldings. I expressed my understanding things change with repairing vehicles with Mitch over the telephone but also expressed my displeasure about how the customer was left out and not informed about the changes. Mitch was understanding in my frustration and apologetic and within 15min sent me an e-mail with updated photos of my car. Once again I immediately authorized the additional costs needed to repair. Finally I heard from Mary-Jane on May 10 my vehicle was complete and ready for pick-up. I asked to speak with Mitch over the phone and at the time he was in the office unavailable, I informed Mary-Jane that I would be picking up my car May 13. Mitch then sent me another e-mail with additional updated photos of my car and said "We'll see you Monday."
I arrived at VP to pick up my car on May 13 and found it sitting UNLOCKED in front of their shop, luckily before I dropped the car off I removed everything out of the interior of the car. I walked in and met with a very overworked Mary-Jane to finish the paperwork and expressed my displeasure at how my vehicle was left unlocked in front of their shop for who knows how long. She handed me my keys and I went on my way, never once did anyone from VP review the repairs completed to make sure I was satisfied.
When I got into my vehicle to leave I found the battery was dead. I opened the hood to jumpstart the battery and found the entire engine bay COVERED in body shop dust with not even an effort to wipe down. An employee from VP brought a jumpbox outside and I got my car started and looked to exit the parking lot and found large scratches through my window tint on the passenger side window. Once I got home to fully check over the vehicle I found two minor blemishes under the handle in the paint, random 'goo' on my passenger seat, body shop tape still in my passenger side door jam, and a push-pin missing from my passenger side fender.
TLDR; this is a smaller production shop, repaired my vehicle decently but would benefit from a better quality control process, good luck trying to get in contact with them
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May 2024 by Israel Wilson
I received outstanding service from both office personnel and Shop personnel. I would highly recommend VP Auto Collision!
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May 2024 by cfigsr
Excellent team, from the minute you walk in the treatment is like they known you forever. The professionalism and expertise were amazing. The work they did on my vehicle was incredibly good couldn't see any difference between before and after in fact it looked even better than before. Loved this place.
