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February 2024 by Linda Forchheimer
My car looks brand new. I’ve used VP before as well as family members and friends. We have always been extremely satisfied. They go the extra mile to provide excellent customer service. Mary Jane in the office is friendly, knowledgeable and great to work with.
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February 2024 by Charlie Sadowski
Excellent work and reasonable turnaround time. We are a "car family" meaning, we are picky about our vehicles. When I say this car was repair to expert precision, I am not overstating the work that was done. My wife and I went over the work very carefully. There were no imperfections. If I didnt tell you there was once damage, youd never know. Add that the staff was knowledgeable, top notch and helpful and you get that fifth star!
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February 2024 by Damiko Moore
Mary Jane has awesome customer service skills. Mitch is very knowledgeable.
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January 2024 by Max
Real pros. Have taken care of two of our cars this past year and done a wonderful job. Everything is done to perfection.
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November 2023 by justin gross
BEWARE! Customer service was absolutely awful. This place is a total disaster and very unorganized. Management appeared to spend more time out of the office than actually there, which is probably a contributing factor to many of the problems I experienced. Shop had no idea I was even coming in on the first day of my scheduled repair. When I dropped the car off, I was assured the final product would turn out much different than it actually did. Countless attempts to reach someone for a supplemental estimate were left un-answered or outright ignored (I will bet on the latter). This shop is nothing like it once was. Over promised and under delivered on my repairs. A reasonable argument could be made that they were outright dishonest. Interestingly enough, the insurance company in this case (USAA) was the first to bring to my attention some red flags with how they are doing business. Quality of work was absolutely terrible, terrible. The owner then tried to get me to pay out of pocket to properly complete the job on a claim completely covered by insurance. I am embarassed for them. MaryJane who typically answers the phone, did her best and is likely the only reason this place is still in business. I've recommended this shop to family and friends and other BMW owners over the last 10 or so years, never again. Find another place for collision needs...A place that is actually "built on trust."I bet my review gets a reply!
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November 2023 by Lin Luo
I found this place online for my Subaru collision repair. It turned out to be excellent works and experiences. . My car look brand new for the side the repairs works were done. I feel very happy seeing my car now., yeahServices: Painting
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September 2023 by Evan Strumpis
Huge thank you to VP Auto Collision for taking care of my MB C63 after I got rear ended. They absolutely knocked it out of the park, paint looks GREAT! Highly recommend them!Service: Painting
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September 2023 by Mark Lundgren
Excellent craftsmanship. My BMW like new in damaged area. Mitch and team great to deal with.Services: Painting
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September 2023 by Edward Lyle
I have had body work done at VP three times over the last few years, and have been highly satisfied each time. They have always treated me and my vehicles respectfully and professionally. I am most impressed that they did what was best for me as a car owner and worked with (not for) the insurance company to make sure the job was done right. They were willing to educate me as a consumer so I understood my options and was better able to make informed choices about the repair process. Most important, I trust them and will not hesitate to use them again or to recommend them to others.Services: Painting
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September 2023 by Andrew Hall
V P Auto did a great job painting my hardtop and matching the 23 year old paint. The customer service is fantastic since they will walk you through everything that needs to be done to produce the best product. I plan on coming here for all of my autobody needs in the future.
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May 2023 by Susan Almario
This is a very clean and friendly automobile collision repair business. Their work is amazing. Your car repaired finishes better than new.
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March 2023 by Greg Vurganov
I did a lot of research to find a good body shop to make a repair on my car. After i narrowed it down, I meet the owner Mitch. Everything from our first meeting through getting my car back was excellent. Communication was good. The work that was done on my car was done so well it's like it never needed a repair. It did take a little longer than we had discussed but I know a lot of that issue was the other drivers insurance company not playing nice.Overall I trusted them with my baby and they took great care of it and me. I hope I don't need to use them again BUT IF I DID I WOULD FOR SURE! Strongly recommend them.Services: Painting
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March 2023 by Tiffany Blair
Highly recommend! Mary Jane took her time to review my car before having me pick it up and I couldn’t be more happy with the results. A great experience all the way around. Thanks!Services: Paint repair
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February 2023 by Ty Ler
I’ve brought my vehicle to VP 2 times now and have had a wonderful and great experience each time I’ve been there and every phone call I’ve had. The work they do is out standing and the paint match is perfect! The staff is always wonderful and helpful. I’ll definitely be back with more projects!!! Thank you VP teamServices: Body & Trim
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February 2023 by S. Conn
VP Auto Collision did an excellent job on my car. They were professional and easy to deal with, and kept me updated. My car was done much faster than I expected and it looks flawless! I’ll never go back to the dealer for body work again. Thank you Mitch!Services: Painting
