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April 2024 by Ricardo Henriquez
Bun services by elwin
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March 2024 by Carlos pawer Delgado
Very good agent elwin
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February 2024 by Mario Sanchez
Terrible service and discrimination
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December 2023 by Galo Buri
ELWIN excellent service, very friendly in assisting but above all, it provides help in everything related to Banco América. I recommend this bank and its excellent service.
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December 2023 by Estela Padilla
Good service with Elwin, they recommended me for his super kindness.
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November 2023 by A Oliver
Each time I come to this branch the wait time is extremely long. Usually only one teller with a line to the door.
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September 2023 by Sandra B
The most pleasant, professional as well educational experience I’m having felicita.
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August 2023 by Kinea McCray
Very nice ladies. This is my 2nd of many visits. 8/26/23Greetings with smile’s & apologies for the wait in line.
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July 2023 by Dawn Quinn
Tellers are rude. They do not know about Customer Service at all
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May 2023 by dhin islam
Bad customer service in the area the manager wasn’t in the store and the assistant manager felicita Garcia was rude. I try to call in the location to speak to manager trishan grant Nobody answer the phone I tried to call maybe 15 times this is horrible.
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April 2023 by Kerona Morgan
I am from out of town and stopped in this branch to open my account. My experience was superb! I loved that manager Trish took the time to meet with me to thank me for choosing BOA! I have never experienced that at a bank before! Overall the staff was friendly and helpful.
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March 2023 by V Golden-Gregg (V)
Yesterday morning approximately 12pm went to the ATM outside of bank. It was the ATM on the far left. I requested $60. My money wasn’t deposited. I went inside and spoke with a branch associate who was assisting people as they walked in the branch. I said to her, you all have no signs to let the public know. She kept apologizing but I maynot get my money back. On the record it said successful but the money never came out! The BOA associate was very aware of what ATM wasn’t working but had no signs up. Just snatching money and I am having a difficult time disputing the transaction. I’ll be there Monday for something in writing! This bank always has broken ATM machines. I hate this bank! It’s ok to be sorry about every complaint but this branch needs work and unfortunately I maybe out of $60 because of it. Poor service!
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March 2023 by Shereece Stone
I love going to the branch! I was in and out! The staff is very friendly and always willing to help!
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January 2023 by Paris Hollingsworth
It’s only ever one person processing deposits, withdrawals, and everything else in between. I easily spend 30 mins plus when I walk in here.
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November 2022 by Irish Salvadoreña
The services are terriblyI was on line for 1 hour and 30 minutesThe Manager do not care her name Trisha G
