Bath & Body Works at the Forestville location is noted for having all the latest selections and plenty of tester items. The store is described as better than other locations. It contains hundreds of quality products, from fragrant body lotions and shower gels to the world's best 3-wick candles, perfect for treating yourself or someone else. The staff is consistently reported as very nice, extremely helpful, and approachable. They are ready to help put together the perfect gift or find the perfect scent for a person or a home. Specific associates have been praised for outstanding customer service and professionalism, knowing the sprays well and offering excellent suggestions. Customers appreciate that the associates are helpful without being overbearing. The store also has a cleansing station, which is a liked feature. Overall, it provides a great experience with everything a customer wants and even some things they did not know they wanted.
The costumer service is great here. First time shop of here but I will absolutely return.
December 2024
Loved getting to be a part of the annual candle sale! Got plenty for the year and for gifts
September 2024
Today I called up for the store for assistance and the front cashier was very helpful. I explained to her that I’ll be in a Uber so if they could have my bag at the counter would be great. I got to the store and was in and out. Plus all the staff spoke when I walk in and out. Great customer service as always.
