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December 2023 by Carter Carter
They need to hire a whole new staff that wants to work this has to be unacceptable I’ve been here over 20mins just so they could update my insurance
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December 2023 by Anonymous
Unproffesional Older female clerk very rude and did not know how to use self checkout and I guest it cost her to say your welcome so instead she said uh huh won't be shopping here anymore better believe that!!!!!!!!!
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December 2023 by Tony Staton
There pharmacy is great. They have your meds ready and get you outta there quickly.
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August 2023 by Spiritually Free Publishing
I’ve been a member of The Joint Bradlee for a few months now. I’m highly satisfied with the care and service I’ve received thus far. I normally walk in with some kind of pain or discomfort. When I walk out everything is gone. No more pain. No more discomfort. Dr. Ward and Dr. Armstrong are my favorites and AMAZING!! Meron at the front desk is the sweetest!
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August 2023 by Estefany Soria
Service horrible they take forever and to top of all their racist with Hispanic people which it’s wrong. But it’s fine if this place can’t be customer service friendly then why work at the pharmacist. Horrible service rude people
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July 2023 by f gamble1969
I prepaid for my prescriptions before coming in attempting to speed up my service, however, even though there were three pharmacy technicians and the pharmacist working, I had to wait approximately five minutes before even being acknowledged! Unacceptable and very poor customer service. . .
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July 2023 by Toni Lewis
The store manager is very disrespectful. The other manager tried to make excuses for her unsavory customer service skills which she seriously lacks. I said I had a package and they couldn't find it because they thought it was a UPS package. She insisted that I was wrong because I didn't specify the term correctly. I didn't know that this location was used by UPS as a drop-off location because I'm new to the area. Why did she start laughing like we're in the streets somewhere as she walked away. Listen, this is the 3rd time that I have been disrespected in this store and for her to be the store manager is absolutely ridiculous. She needs to be retrained and take her job seriously. As for the other manager that was with her she also needs to be retrained in customer service. I won't spend another dime in this store. The young man who was helping me did an amazing job and he needs to be recognized for his kindness. The question should've been is it for UPS or an online order? Not belittle or shame the customer. Then become argumentative.
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May 2023 by Rekea Chestnut
I was refused a service because the manager pulled all registers at 9:00 when the store closes at 10 pm. I will not be back
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April 2023 by T I
I would like to thank the young lady who helped me today to get my medicine delivered to me but the man was very rude but it's ok I got my Medicine so I want to say Thank you to her for going over and beyond
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March 2023 by Bernie Cole
The worst pharmacy. Go elsewhere. Bad customer service. I had to comeback 3x before my prescription was filled. 1st time - I was told my doctor didn’t send scrip. To confirm, I called my doctor (while in store) and he confirmed scrip was sent and the pharmacist needed to check their voicemail. Note: I literally had to tell them to check their messages. Then I was told meds will be ready in 1-hour. 2nd time- returned 1-hour later to pick up meds and told they where closed for lunch and will reopen at 2pm. 3rd time- returned to dry and snappy customer service but finally received my meds. Good Lord…Never again! Go elsewhere.
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March 2023 by Stephanie Mberego
This CVS has nice security guards and the staff have always been cordial to talk to. Unfortunately, they must get a lot of petty theft from patrons because so man lotions and deodorants are kept locked up. Maybe with the money they save they should hire more staff to help unlock because it’s not a very pleasant shopping experience to have to wait for a staff member to access personal hygiene products. I enjoy this pharmacy/cvs combo because it’s easier to get in and out of with its own traffic light than the target cvs across the street where you can’t turn left as you exit the shop.
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October 2022 by A Y.
The service here is horrible, not only did i call before arriving, but they told me it would take over 2+ hours to have my refill ready. I never had a refill take so long. I come about 45 mins after they said it would be ready, just for the entire pharmacy to be on break from 1pm to 2pm. This isn't the first time I had this experience with this location. The cvs inside of target is better & faster.
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September 2022 by Oscar Antonio Rivera Jr
This 5 stars is for the pharmacist Kenny who kept me informed about benefits that are available to me, which he definitely did not have to do. I’m a person who will live off daily medication for the rest of my life, which comes with a life long financial obligation. Kenny gave me information to resources that brought down my prescription to zero dollars from $65!! How he managed to maintain his patience and passion to help others in one of the busiest CVS pharmacies I’ve ever been to is mind blowing. If you’re in the area Kenny is a good guy. Yes the lines here get bad and I can see it’s a struggle at times, but this guy is putting in the work. Thank you Kenny.
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September 2022 by Yolanda Britt
I have never had a problem there at all, they are patient and kind.
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August 2022 by Roger kline
Pharmacy knows my wife gets pain meds every 30 days, yet has difficulty stocking them so that she is forced to be in pain until they get the meds in. And when you finally get through on the phone to get status, they hang up on you. If I could select zero stars, I would. Tried changing pharmacies but CVS makes it near impossible. It would be one thing if they were like Amazon Prime and could overnight it to local pharmacies, but it seems it is shipped in with regular shipments and the patient just suffers. Unbelievable.